Front Parts Counter Representative

Penske Automotive

Escondido, Northern (CA, KY)

On-site

USD 46,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Health care options (medical, dental,
401k with company match
Training and career growth
Best Places to Work

Job summary

BMW of Escondido, a Penske Automotive Group dealership, is seeking an experienced Front Parts Counter Representative to deliver outstanding customer experiences. You will assist retail and wholesale customers and service department technicians to sell parts and accessories in a timely fashion.

The role offers pay of $24-$30 per hour, with annual compensation between $46,000 and $60,000, plus a comprehensive benefits package and opportunities for growth.

Qualifications

  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
  • Excellent communication, interpersonal and organizational skills.
  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

  • Assist retail and wholesale customers and service department technicians to sell parts and accessories in a timely fashion.
  • Provide exceptional customer experiences and up-sell as appropriate.
  • Collaborate with team members to maintain parts availability and accuracy.
  • Contribute to profitability while delivering world-class service.

Skills

Customer service
Communication
Team player
Organizational skills
Work ethic

Job description

BMW of Escondido, a Penske Automotive Group dealership, is looking for an experienced Front Parts Counter Representative to join our team to help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Front Parts Counter Representative provides the direct assistance with retail and wholesale customers as well as the service department technicians to sell the needed parts and accessories in a timely fashion.

Pay for this position is $24-$30 per hour. The expected pay is $46,000-$60,000 per year.

WHAT WE HAVE TO OFFER
  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

  • Proudly named to Glassdoor's Best Places to Work

  • Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

  • Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

  • Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR
  • Genuine interest in providing an exceptional customer experience.

  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

  • Excellent communication, interpersonal and organizational skills.

  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE
  • Commitment: Ensure our customers have a world class buying experience at every step along the journey.

  • Excellence: Provide an unparalleled level of expertise as an integral member of the parts department focusing on customer satisfaction while ensuring profitability.

  • Authenticity: Connect with customers about their parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.

  • Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Pay for this position is $24-$30 per hour. The expected pay is $46,000-$60,000 per year.

Req Number: 37385

Position Code: 772804

Type: Full-time

Dealership: BMW of Escondido

Location Address: 1557 Auto Park Way

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

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