Front Parts Counter Rep

Penske Automotive; Round Rock (TX); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fortune 500 employer

Glassdoor Best Places to Work

Health & 401k benefits

Career growth opportunities

Values-driven culture

Job summary

Round Rock Toyota is seeking a Front Parts Counter Representative to join our team. You will provide direct assistance to retail and wholesale customers as well as service department technicians, helping them find the right parts and accessories quickly and accurately.

As a team member in a Fortune 500 PAG network, you will enjoy a supportive, values-driven culture with opportunities for training and growth, comprehensive benefits, and a commitment to exceptional customer experiences.

Qualifications

• Customer-focused role requiring friendly, professional demeanor.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced environment.
• Interest in helping customers find the right parts.

Responsibilities

• Assist retail and wholesale customers with parts and accessories.
• Collaborate with service department technicians to identify parts.
• Process orders and ensure timely delivery.

Skills

Customer service

Communication skills

Team player

Organizational skills

Reliability

Job description

Round Rock Toyota, a Penske Automotive Group dealership, is looking for a Front Parts Counter Representative to join our team to help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Front Parts Counter Representative provides the direct assistance with retail and wholesale customers as well as the service department technicians to sell the needed parts and accessories in a timely fashion.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the \"Best Dealerships to Work For.\"




• Proudly named to Glassdoor's Best Places to Work




• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.




• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.




• Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.




• Friendliness, enthusiasm, reliability, with a positive \"team-player\" attitude.




• Excellent communication, interpersonal and organizational skills.




• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world class buying experience at every step along the journey.




• Excellence: Provide an unparalleled level of expertise as an integral member of the parts department focusing on customer satisfaction while ensuring profitability.




• Authenticity: Connect with customers about their parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.




• Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Type: Full-time

Dealership: Round Rock Toyota

Location Address: 2307 North Interstate 35

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.