Front Office & Student Safety Aide

Northwest Community Schools; Blackman Charter Township (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Northwest Community Schools in Michigan is seeking a dedicated Supervisory Aide to support the front office and help create a safe, welcoming environment for our youngest learners. The role includes front desk duties and assisting with daily student supervision during arrival, dismissal, recess, and lunch.

You will greet families, answer phones, assist with basic first aid, distribute mail, and help with classroom transitions while modeling positive behavior and following district policies.

Responsibilities

• Greet parents, guardians, visitors, and volunteers at the front desk; issue visitor badges and ensure building security protocols are strictly followed.
• Answer incoming phone calls, respond to general routine questions, and direct calls or messages to appropriate staff members.
• Assist students who come to the main office needing basic first aid (ice packs, band-aids), outfit changes, or emotional reassurance, adhering to school health policies.
• Assist with daily mail distribution, copies, filing, organizing office supplies, and preparing family communications or student folders.
• Direct and supervise young students during morning bus drop-offs, carpool lines, and afternoon dismissal, ensuring every child safely reaches their designated location.
• Monitor student behavior in the cafeteria; assist young children with opening food items, promoting good table manners, and facilitating clean-up between lunch shifts.
• Supervise outdoor and indoor recess activities; promote inclusive, age-appropriate play, enforce playground safety rules, and proactively resolve minor peer conflicts.
• Assist young students navigating building corridors, restrooms, and common areas during class transitions.
• Model and reinforce school-wide positive behavior expectations.

Job description

Northwest Community Schools in Michigan is seeking a dedicated Supervisory Aide to support the front office and help create a safe, welcoming environment for our youngest learners. The role includes front desk duties and assisting with daily student supervision during arrival, dismissal, recess, and lunch.

You will greet families, answer phones, assist with basic first aid, distribute mail, and help with classroom transitions while modeling positive behavior and following district policies.