Front Office Night Manager

Davidson Hospitality Group; Saint Pete Beach (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Don CeSar, a landmark on St. Pete Beach, Florida, seeks a Front Office Night Manager to oversee the evening and overnight front desk operations. This role emphasizes exceptional guest service, staff empowerment, and adherence to budgeted department standards.

As part of Davidson Hospitality Group, you will lead a team, coordinate guest and VIP transportation, monitor payroll, and ensure safety and compliance across front office disciplines.

Qualifications

• Two years prior departmental management experience in front office or related disciplines.
• Time management and negotiation skills.
• Ability to manage and lead each discipline of the department independently.
• Ability to manage according to employment and Innkeeper laws of the jurisdiction.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other employees.
• Read, write and speak English fluently.
• Computer experience required.

Responsibilities

• Constantly. Assure property operation meets internal audit standards.
• Constantly. Coordinate guest and group transportation needs.
• Constantly. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
• Constantly. Maintain work area neat and organized.
• Constantly. Monitor payroll hours and reports.
• Constantly. Promote employee empowerment.
• Constantly. Report all unsafe conditions immediately.
• Constantly. Select, train, supervise, schedule, develop, discipline, and counsel employees according to Davidson policies and procedures.
• Frequently. Complete other duties as assigned by supervisor to include cross training.
• Frequently. Complete reports and paperwork (i.e., forecasts, annual budgets, action plans, etc.)
• Frequently. Coordinate all VIP transportation to and from the hotel.
• Frequently. Coordinate delivery of amenities.
• Frequently. Coordinate the arrival and departure of all tour and organized groups.
• Frequently. Oversee pick-up and delivery of all hotel dry cleaning.
• Occasionally. Conduct performance appraisals.

Skills

Cash handling

English fluency

Leadership experience

Time management

Negotiation skills

Communication

Computer skills

Job description

Property Description

The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are ample opportunities for career growth and advancement. Our resort offers stunning oceanfront views, upscale amenities, and a prestigious reputation, creating a truly exceptional work environment. As a member of The Don CeSar team, you'll have the chance to provide unparalleled service to our esteemed guests, work in a supportive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable memories for our guests and become a valued member of our team at The Don CeSar!

Overview

The Front Office Night Manager will manage the Front Office throughout the evening and overnight shift. This position must demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Empower staff to deliver exceptional customer service, meeting or exceeding budgeted profit and margin of the department.

Responsibilities

• Constantly. Assure property operation meets internal audit standards.
• Constantly. Coordinate guest and group transportation needs.
• Constantly. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
• Constantly. Maintain work area neat and organized.
• Constantly. Monitor payroll hours and reports.
• Constantly. Promote employee empowerment.
• Constantly. Report all unsafe conditions immediately.
• Constantly. Select, train, supervise, schedule, develop, discipline, and counsel employees according to Davidson policies and procedures.
• Frequently. Complete other duties as assigned by supervisor to include cross training.
• Frequently. Complete reports and paperwork (i.e., forecasts, annual budgets, action plans, etc.)
• Frequently. Coordinate all VIP transportation to and from the hotel.
• Frequently. Coordinate delivery of amenities.
• Frequently. Coordinate the arrival and departure of all tour and organized groups.
• Frequently. Oversee pick-up and delivery of all hotel dry cleaning.
• Occasionally. Conduct performance appraisals.

Qualifications

• College level reasoning, math, and language skills.
• Two years prior departmental management experience in front office or related disciplines.
• Time management and negotiation skills.
• Ability to manage and lead each discipline of the department independently.
• Ability to manage according to employment and Innkeeper laws of the jurisdiction.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other employees.
• Read, write and speak English fluently.
• Computer experience required.
• No employee will pose a direct threat to the health/safety of self or others.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.