Front Office Medical Assistant

Pediatrica Health Group Inc.; Saint Augustine (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Pediatrica Health Group Inc. in Saint Augustine, FL is seeking a dedicated Medical Assistant to support patient flow, exam room preparation, and clinical tasks under supervision. The role includes taking histories, vital signs, and assisting with injections, EKGs, and PFTs.

You will document in EMR (ECW preferred), assist with check-in/out and insurance verification, and coordinate with clinical staff to ensure seamless care. HIPAA compliance and clear patient communication are essential.

Qualifications

• High school diploma or GED or MA training as listed.
• Experience in family practice, internal medicine, or urgent care preferred.
• Knowledge of EMR systems and charting.

Responsibilities

• Fulfills patient care responsibilities including gathering histories, vital signs, and specimen collection.
• Administers injections, performs EKGs and PFTs, and assists providers.
• Handles patient check-in/check-out and insurance verification.
• Maintains EMR/charting accuracy and communicates with staff.
• Ensures HIPAA compliance and patient privacy, and answers calls with information.
• Other duties as assigned.

Skills

Patient communication

EMR systems

Medical assisting tasks

Education

High school diploma or GED, medical assistant diploma or coursework

Tools

EClinicalWorks (ECW) experience

Job description

DUTIES AND RESPONSIBILTIES

• Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam room; assisting patients as needed with collecting specimens, preparing for exam, etc.; collecting patient history; checking vital signs; performing screenings per provider guidelines; assisting providers as needed; charting; administer injections, perform EKGs and PFTs; relaying instructions to patients/families; answering phone calls, and providing pertinent information.
• Ensure compliance with HIPAA and other healthcare regulations
• Perform patient check-in and check-out procedures, including registration and insurance verification
• Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments, patient check-in and check-out; managing and updating charts to ensure that information is complete and filed appropriately.
• Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
• Answer multi-line phone system, direct calls appropriately, and take detailed messages
• Prepare, organize, and maintain patient charts and electronic medical records (EMR)
• Communicate effectively with clinical and administrative staff to ensure seamless patient care
• Other duties as assigned.

QUALIFICATIONS/ REQUIREMENTS

• High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.
• Experience working in a family practice, internal medicine, or urgent care is preferred. Minimum 3 years of experience is preferred.

PERFORMANCE REQUIREMENTS

• Knowledge of health care field and EMR systems. EClinicalWorks (ECW) is a plus.
• Skill in performing medical assistance tasks appropriately.
• Skill in written and verbal communications.
• Skill in understanding patient education needs by effectively sharing information with patients and families.

About Pediatrica Health Group Inc.

Every day is a good day to prepare for a healthy tomorrow. Providing children and their families with equitable access to quality pediatric care to build a foundation for a lifetime of optimal health and wellness is what drives our team to deliver its best every day. It's our purpose.Offering focused care from tots to teens, our pediatric primary care providers and teams partner with families to foster good health and strong, thriving communities. Second-to-none medical staff and top-tier administrative professionals keep our practices running smoothly and make each patient experience the best we can offer.Working in partnership with patients, families, and communities who put their trust in us for their care, we hold ourselves accountable to ensure equitable access to care, advocate to create impactful change, and continually learn and progress to create better outcomes and brighter futures. Together, we're paving the way for kids to develop into healthy young adults. Rooted in these values , we continue to grow and serve. Are you ready to join us?