Front Office Manager

Pathways Within - Wisdom & Wellness Collaborative; Village of Garden City (NY); On-site; USD 23,419 - 27,552; Part time

Job summary

Pathways Within in Massapequa and Garden City offices seeks a Front Desk Manager to bridge clients, providers, and referrals. The role requires understanding mental health therapy modalities, wellness services, and exceptional communication and organizational abilities.

You will cultivate client relationships, deliver outstanding service, and support a collaborative clinic environment; this position reports directly to the Clinical Directors.

Qualifications

• Experience in front desk or client-facing roles.
• Understanding of mental health services is preferred.
• Ability to coordinate with providers and referrals.

Responsibilities

• Serve as the primary contact among clients, providers and external referrals.
• Maintain smooth front desk operations and scheduling.
• Support clinical staff with coordination and communication needs.

Skills

Communication skills

Customer service

Organizational skills

Interpersonal skills

Job description

Location

Alternating between Massapequa and Garden City offices.

Position Type

Part-Time with the opportunity for full time with benefits.

Working Hours

Monday - Friday: 9 AM - 3 PM or Monday - Thursday: 2 PM - 8 PM.

About the Company

At Pathways Within, we offer a collaborative approach to wellness and mental health services, encompassing modalities such as mental health therapy, acupuncture, and massage. Our values revolve around collaboration, work/life balance, and ongoing professional development through education.

Responsibilities

Seeking a Front Desk Manager to act as the crucial connection among clients, providers, and external referrals. This role demands a deep comprehension of mental health therapy modalities and wellness services, alongside top‑note communication and organizational abilities. The perfect candidate will foster client relationships, deliver exceptional service, and nurture a collaborative atmosphere. This role reports directly to the Clinical Directors.

Compensation

$17 - $20 hourly.