Front Office & Customer Service Specialist

ComForCare Home Care - Kansas City; Kansas City (KS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Listed pay of $18.00/hour.

Paid holidays and paid time off.

Retirement benefits.

Open door policy with your manager.

Job summary

Closets by Design—Kansas City is seeking a motivated Front Office/Customer Service representative who delivers friendly, professional communication and supports office operations. You will answer calls, schedule appointments, manage calendars in the CRM, greet visitors, and provide administrative support to the office, sales, and installation teams.

No degree is required; strong Microsoft Office skills and a positive, customer-oriented attitude are essential.

Qualifications

• No degree required; office experience preferred.
• Proficiency with Microsoft Office.
• Excellent phone etiquette and communication skills.
• Strong organizational skills and work ethic.
• Customer-focused, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and book appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Provide administrative support for staff, sales, and production/installation.
• Complete general office duties with strong verbal and written communication skills.

Skills

Microsoft Office

Phone etiquette

Organization

Work ethic

Communication skills

Customer oriented

Tools

CRM

Job description

Closets by Design—Kansas City is seeking a motivated Front Office/Customer Service representative who delivers friendly, professional communication and supports office operations. You will answer calls, schedule appointments, manage calendars in the CRM, greet visitors, and provide administrative support to the office, sales, and installation teams.

No degree is required; strong Microsoft Office skills and a positive, customer-oriented attitude are essential.