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Front Office Clerk/Medical Assistant
Full Time Inglewood, CA, US 1 Attachments
2 days ago Requisition ID: 1101
Central Neighborhood Christian Health Clinics is a Federally Qualified Healthcare Center committed to the Triple Aim as described by the Institute for Healthcare Improvement.
Improving the US Health Care System requires simultaneous pursuit of three aims: 1) improving the experience of care, 2) improving the health of populations and 3) reducing per capita costs of health care. Preconditions for this include the enrollment of an identified population, a commitment to universality for its members, and the existence of an organization (an "integrator") that accepts responsibility for all three aims for that population.
SUMMARY:
The Medical Assistant performs routine (noninvasive) patient care functions as described by license health care personnel following established clinical protocols, policies and procedures within defined scope of education, training and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate and blood pressure, pulse oximeter and peak flow measurement according to established policies and procedures.
- Applies warm or cold compresses.
- Collects urine, sputum and stool specimens by noninvasive techniques.
- Administers immunizations and medications per provider’s order after a licensed health care professional verifies the correct medication and dosage. Verification of competency is required.
- Performs venipuncture to obtain blood specimens.
- Performs simple lab tests, including urine pregnancy tests and finger sticks after appropriate training and verification of competency.
- Shaves and prepares the patients skins with antiseptic solution and explains the procedure as necessary.
- Performs PPD skin test placement after appropriate training and verification of competency. Documents measurement of PPD skin test and reports information directly to the provider or to a registered nurse.
- Demonstrates the ability to perform initial health data collection procedures, including vision and audiometric testing.
- Handles hazardous waste appropriately.
- Changes needle disposal box as needed.
- Applies principles of aseptic technique and infection control per policy and procedures.
- Consistently uses and reinforces proper body mechanics and appropriate personnel protection equipment.
- Provides basic health information and education to patients using established protocols.
- Works with patients on self-management goal contracts as per disease protocol and provider direction.
- As applicable, assist in retinal screening by:
- Capturing images of the eyes of diabetic patients using an automatic digital camera.
- Educating and setting appropriate patient expectations regarding the purpose and screening process.
- Uploading and transmitting patient images and reports through an on-line portal during or immediately after each screening.
- Collaborating with remote team members and management, as well as screening location staff.
Performs routine clerical functions as assigned (i.e. make appointments, chart management, telephone calls, etc.).
- Takes and routes phone calls timely and efficiently.
- Schedules routine and follow up appointments.
- Contacts no-sow patients as directed.
- Completes routine form and logs and inputs program specific data into computerized system according to established procedure as required.
- Operates a computerized patient scheduling system according to organizational policies and procedures. Collaborates with providers to assure appropriate scheduling.
- Implements guidelines to properly schedule patients calling in for appointments.
- Participates in the follow up and monitoring of patient care services, including (but not limited) checking medical records for completeness of data, documentation of services, completion and mailing of disability forms, verification of hospital of delivery and mailing of prenatal records, relaying telephone messages to staff personnel and directing patients throughout the clinic as needed.
- Accurately files all patients’ labs, x-ray, EKG results and other documents after the provider has seen and signed off the information.
Assists medical personnel with procedures and/or diagnostic exams.
- Positions and drapes patient appropriately.
- Informs patient which provider will see him/her and approximate time it will take before patient is seen.
- Adjusts lighting as necessary.
- Assembles appropriate equipment.
- Ass