Front Office Associate Outpatient Oncology Bilingual

Starling Oncology; Upland (CA); On-site; USD 32,000 - 35,000; Full time

Job summary

Starling Oncology, a NASDAQ-listed cancer care network, is seeking a Front Office Associate in California. You will greet patients, collect payments, and gather health histories while supporting multiple clinic locations. Mileage is reimbursed as you travel between sites.

The role requires a high school diploma or GED; bilingual Spanish/English is preferred. Prior medical receptionist experience is a plus, with day-to-day coordination of appointments and phone coverage expected.

Qualifications

• High school diploma or GED required.
• Bilingual in Spanish and English preferred.
• Medical receptionist: 1 year (Preferred).

Responsibilities

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for health history and current medications.
• Schedule appointments and answer incoming phone calls.
• Promote Starling Oncology’s culture of exceptional behavioral standards for customer service.
• Maintain and protect confidentiality and security of all organizational information.
• Other duties as assigned.

Skills

Bilingual

Spanish

English

Customer service

Education

High school diploma or GED

Job description

Starling Oncology (NASDAQ: STLN) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offerscutting-edge, evidence-based cancer care to a population of approximately2.1 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400employed andnetwork clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology ischanging oncologyfor the better. For more information, visit www.starlingoncology.com.

At Starling Oncology, you help make high-quality, affordable cancer care accessible to underserved communities—providing every patient with the dignity, empathy, and excellence they deserve.

Introduction

As a Front Office Associate with Starling Oncology, you will have the opportunity to advance your career while making a positive impact on the lives of others!

We’re looking for a team member who is patient-focused and compassionate.

Our Front Office staff are important. When you join us, you will influence how we provide care for our patients, as a critical member of the entire care team.

Teammates must be willing and able to work assigned shifts at multiple clinic locations and drive between clinics as needed to support patient care and business operations. Mileage will be reimbursed.

The Front Office Associate will be responsible for performing front office clerical and clinical duties.

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for the purpose of gathering health history and current medications - health screening.
• Participate in mandatory staff meetings as needed.
• Schedule appointments and answer incoming phone calls.
• Promote Starling Oncology’s culture of exceptional behavioral standards for customer service.
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
• Other duties as assigned.

Qualifications

• High school diploma or G.E.D. required
• Bilingual in Spanish and English preferred

Experience:

• Medical receptionist: 1 year (Preferred)

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

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Pay Transparency for hourly teammates

$23—$25.58 USD