Front Office Associate

Ideal Dental; Waxahachie (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Paid holidays

PTO

401K

Employee scholarship

Job summary

Ideal Dental is seeking a Front Office Associate to join a fast-growing dental group. You will welcome guests, coordinate appointments, and support the dental team with a warm and professional presence.

We offer medical and dental benefits, paid holidays, PTO, a 401K plan, and employee scholarship opportunities. Travel to new offices may be required as new offices are acquired. Your role is central to delivering exceptional care and customer service.

Qualifications

• Exceptional communication and customer service skills.
• Welcoming attitude that makes guests feel at home.
• Ability to engage with guests and provide a positive experience.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
• Coordinate financial agreements and ensure clarity for guests
• Maintain a clear, organized, and inviting office environment for guests and team
• Assist with other tasks as needed to support the office and team

Skills

Customer service

Communication

Guest engagement

Job description

Front Office Associate - Join us and be part of a culture where your smile truly matters.

At Ideal Dental, we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America’s fastest-growing dental groups, we’re driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth.

Job Summary:

As a Front Office Associate at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you’ll help create beautiful smiles and contribute to the health and well‑being of the community.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensuing each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both the guests and team members
• Assisting with other tasks as needed to support the office and team

What do you need to have to be a part of our team?

• A welcoming smile and positive attitude that makes every guests feel at home

• Exceptional communication and customer service skills to foster strong connections with guests

• A passion for serving and engaging with guests, ensuring their needs are met with care

• DeNovo Offices: New acquired offices may require travel.
  

Why You’ll Love It Here:

At Ideal Dental, we’re committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting‑edge technology, and make a lasting impact on your patients. If you’re passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.

• Medical insurance.

• Discounted dental benefits for the employee, their spouse, and dependent children.

• Paid holidays.

• Paid Time Off (PTO).

• 401K.

• Employee scholarship program.

At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters