Front Office Associate

Ideal Dental; Irving (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Paid holidays

PTO

401K

Scholarship program

Job summary

Ideal Dental in Irving, TX is seeking a Front Office Associate to deliver exceptional patient service and support to both guests and the dental team. You will be equipped with training, tools, and resources to grow your career while making a real difference in the lives of those you serve.

Every day you will help create healthy smiles and contribute to the health and well-being of the community, with travel to DeNovo offices as needed and opportunities for professional growth within a

Qualifications

• Welcoming smile and positive attitude to make guests feel at home.
• Exceptional communication and customer service skills.
• Passion for serving and engaging with guests.
• DeNovo Offices: New acquired offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact
• Deliver outstanding customer service and ensuring each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both the guests and team members
• Assisting with other tasks as needed to support the office and team

Skills

Welcoming attitude

Customer service

Communication

Travel

Job description

Front Office Associate - Join us and be part of a culture where your smile truly matters.

At Ideal Dental, we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth.

Job Summary:

As a Front Office Associate at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you’ll help create beautiful smiles and contribute to the health and well-being of the community.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensuring each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both the guests and team members
• Assisting with other tasks as needed to support the office and team

Qualifications

• A welcoming smile and positive attitude that makes every guests feel at home
• Exceptional communication and customer service skills to foster strong connections with guests
• A passion for serving and engaging with guests, ensuring their needs are met with care
• DeNovo Offices: New acquired offices may require travel

Benefits

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.

At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters