Front Office Associate

Lomax Carpet & Tile Mart; False Pass (AK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Company Paid Life Insurance

Employee Discounts

Paid holidays/year

Paid Vacation

Paid sick/personal time

Disability (LT/ST)

401k and employer match

Job summary

Lomax Carpet & Tile Mart in Thorndale, PA is hiring a Front Office Associate to support daily operations with a positive attitude and strong customer service.

This full-time role requires weekend availability and offers a benefits package after 90 days, including health, dental, vision, 401k with employer match after 1 year, and employee discounts.

You will handle payments, invoicing, phone calls, and schedule installations while maintaining accurate customer records and delivering great service.

Qualifications

• Must be able to work weekends.
• Previous experience in customer service, front desk, or related fields.
• Basic technology and math skills for computer use and calculations.
• Capable of multi-tasking in fast-paced environments.
• Professionalism with team player attitude.
• Great customer service.
• Excellent verbal and written communication skills.

Responsibilities

• Handle and record payments received and/or refunded from customer transactions.
• Document and update customer accounts based on interactions and orders.
• Answer phones.
• Create and maintain customer purchase orders.
• Handle customer inquiries and complaints.
• Manage installation schedules and appointments.

Skills

Customer service

Front desk

Multi-tasking

Verbal communication

Written communication

Job description

Job Description

Looking to impact people's creativity and transform homes and lives? Our family team has been doing that for over 50 years! Carpet & Tile Mart is a 3rd-generation family-owned AND operated flooring superstore. And with 15 stores filled with fashion-forward products, we are always looking for new family members to gain employee benefits and incentives like discounts, bonus program eligibility, paid vacation and sick time while interacting with a variety of customers in the most complete flooring superstore.

If you are ready to be a part of our 10-time award-winning family,
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Seeking a reliable, organized Front Office Associate to assist in daily operations and clerical tasks using a positive attitude, strong work ethic, and customer service focus. Must be able to work weekends.

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LOMAX CARPET & TILE MART- THORNDALE
3205 E. LINCOLN HWY THORNDALE, PA 19372
Contact: DOMINIC DECECCO, STORE MANAGER

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Full-Time Sales Associates receive benefits after 90 days!!

• Health, Dental, Vision
• Flexible Spending Account
• Company Paid Life Insurance
• Employee Discounts

AFTER ONE YEAR OF SERVICE-

• Paid holidays/year
• Paid Vacation
• Paid sick/personal time
• Company Paid Long Term and Short-Term Disability
• 401k and employer match after 1 year

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Job Responsibilities:

• Handle and record payments received and/or refunded from customer transactions
• Document and update customer accounts based on interactions and orders
• Answer phones
• Create and maintain customer purchase orders
• Handle customer inquiries and complaints
• Manage installation schedules and appointments

.

Job Requirements:

• MUST BE ABLE TO WORK WEEKENDS
• Previous experience in customer service, front desk, or related fields
• Basic technology and math skills for computer use and calculations
• Capable of multi-tasking in fast-paced environments
• Professionalism with team player attitude
• Great customer service
• Excellent verbal and written communication skills
• Previous sales cashier and/or administration work a plus

We look forward to you joining the Team!

Company Description

We are a family run floor covering superstore carrying a wide variety of flooring options with thousands of area rugs IN STOCK, miles of the finest tile and natural stone, durable luxury vinyl tile, hardwood flooring from the USA, and of course the largest in-stock selection of carpet around. Operating in 15 Flooring Superstores serving Delaware, Pennsylvania, Maryland, South Jersey and South Carolina, we are seeking talented, highly energized, and experienced people to join our team! Familiarity with floor covering preferred, but we will train the right person.

Company Description

We are a family run floor covering superstore carrying a wide variety of flooring options with thousands of area rugs IN STOCK, miles of the finest tile and natural stone, durable luxury vinyl tile, hardwood flooring from the USA, and of course the largest in-stock selection of carpet around. Operating in 15 Flooring Superstores serving Delaware, Pennsylvania, Maryland, South Jersey and South Carolina, we are seeking talented, highly energized, and experienced people to join our team! Familiarity with floor covering preferred, but we will train the right person.