Front of House Team Members

Chick-fil-A; Harrisonburg (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Free virtual health care

Mental health care on day one

401(k) matching

Paid time off

Flexible scheduling

Leadership development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is hiring Team Members to deliver a signature dining experience in a friendly, people-focused environment. You’ll work directly for an independent Owner/Operator and help guests have a positive, memorable visit while upholding Chick-fil-A standards.

Front of House Team Members support operations with a cheerful attitude, strong customer service, and teamwork. The role is full-time or part-time, offering benefits such as health insurance, 401(k) matching, and growth opportunities.

Qualifications

• Consistency and reliability required.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented mindset.
• Strong interpersonal skills essential.
• Detail-oriented approach.
• Able to multi-task effectively.
• Works well independently and in a team.
• Willing to work a flexible schedule.

Responsibilities

• Smile and greet guests.
• Create and maintain eye contact with guests.
• Speak enthusiastically to guests.
• Make emotional connections with guests.
• Honor and reinforce the restaurant vision and values.
• Multitask quickly and thoroughly.
• Be team-oriented, adaptable, dependable, with a strong work ethic.
• Stand for long periods and work on your feet.

Skills

Consistency and reliability

Cheerful and positive attitude

Loves serving and helping others

Customer service oriented

Strong interpersonal skills

Detail-oriented

Able to multi-task

Works well independently and in a team

Flexible schedule

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• Health insurance enrollment for full-time employees
• All employees have access to free virtual health care and mental health care on day one
• 401(k) matching available after one year of employment and 1000 hours worked
• Accrue Paid Time based on hours worked
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 35 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.