Front of House Team Member – Day Shift

Chick-fil-A; Franklin (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Fun work environment

Free employee meals

Advancement opportunities

Competitive pay

Flexible scheduling

Mall location

Job summary

Chick-fil-A CoolSprings Galleria in Franklin, TN is hiring for Full-Time Day Shift Front of House Team Members. We seek friendly, dependable people to greet guests, take orders, and ensure fast, accurate service in a positive, fast-paced mall environment.

Starting pay is $17 per hour with daytime hours Monday through Saturday (closed Sundays). This role offers opportunities for advancement and leadership development within a supportive team culture.

Qualifications

• Must be at least 16 years old.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Positive attitude and reliable work ethic.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Greet guests with a warm, friendly attitude.
• Take customer orders accurately and efficiently.
• Operate the POS system and handle transactions.
• Ensure the cleanliness of the front counter area.
• Deliver food to guests quickly and accurately.
• Respond promptly to customer inquiries and concerns.
• Follow food safety and cleanliness guidelines.
• Work closely with team members and leadership.
• Uphold Chick-fil-A’s high standard of service.

Skills

Customer service

Communication

Teamwork

Punctuality

Positive attitude

Tools

POS system

Job description

Full-Time Day Shift Front of House Team Members - Starting at $17/Hour!

Join our Chick-fil-A CoolSprings Galleria team! We're looking for friendly, dependable, and motivated individuals to join our Front of House daytime team.

This opportunity is ideal for someone seeking consistent daytime employment in a positive, fast-paced environment. You'll help deliver exceptional hospitality while working alongside a supportive team with opportunities for growth and advancement.

Position Details:

• Full-time daytime position available


• Starting pay: $17 per hour


• Daytime availability required


• Monday-Saturday scheduling (closed Sundays)


• Located inside CoolSprings Galleria in Franklin, TN


• Opportunities for advancement and leadership development

Our Benefits Include:

• A fun work environment where you can positively influence others


• Shop while on break (conveniently located within a Mall!)


• Flexible scheduling (closed on Sundays)


• Learning from experienced Operators and Restaurant Leaders


• Intentional growth and development to reach your professional goals


• Scholarship opportunities


• Competitive pay


• Free Employee Meals


• Opportunities for advancement and leadership


• A positive work atmosphere

Team Member Responsibilities:

• Greet guests with a warm, friendly attitude


• Take customer orders accurately and efficiently


• Operate the point-of-sale (POS) system and handle transactions


• Ensure the cleanliness of the front counter area


• Deliver food to guests quickly and accurately


• Respond promptly to customer inquiries and concerns


• Follow food safety and cleanliness guidelines


• Work closely with team members and leadership


• Uphold Chick-fil-A’s high standard of service

Qualifications and Requirements:

• Must be at least 16 years old


• Positive attitude and strong work ethic


• Excellent communication and interpersonal skills


• Ability to work in a fast-paced, team-oriented environment


• Punctual, reliable, and detail-oriented


• Previous customer service experience is a plus, but not required

Join our Chick-fil-A team and be part of a company known for serving great food and making a difference!

Location: CoolSprings Galleria (Mall)

Working at a Chick-fil-A restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.