Front of House Team Member

Chick-fil-A Concord Mall; Walnut Creek (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

A fun work environment where you can 긍

Flexible scheduling

Learning from experienced Operator and

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Oak Grove & Citrus in Walnut Creek, CA is hiring for a Front of House Team Member. This role supports guests with a cheerful, energetic demeanor and upholds Chick-fil-A standards in a fast-paced dining environment.

You will interact with guests, build connections, and help maintain smooth service while working a flexible schedule that may include weekends. Training emphasizes growth, teamwork, and delivering great experiences.

Qualifications

• Customer service oriented with strong interpersonal skills.
• Cheerful, positive attitude and reliable.
• Loves serving and helping others.
• Ability to multitask and stay organized.
• Able to work flexible schedules, including Sundays.

Responsibilities

• Greet guests with a warm smile and eye contact.
• Speak enthusiastically and convey Chick-fil-A values.
• Create emotional connections and deliver signature service.
• Adhere to restaurant rules and dress code at all times.
• Assist team with tasks; adapt quickly to busy periods.
• Work on their feet for extended periods and stay on schedule.

Skills

Customer service

Teamwork

Multitasking

Reliability

Flexibility

Communication

Attention to detail

Stamina

Positive attitude

Endurance

Job description

Front of House Team Member

Chick-fil-A Careers

Oak Grove & Citrus FSU

Full-time / Part-time

$20.00 - 23.00 per hour

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type

Full-time and Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front Of House Team Member Responsibilities

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team MembersAdhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications And Requirements

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry up to 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Chick-fil-A® Oak Grove & Citrus is operated by an independent franchised business owner who makes all their own employment decisions and is responsible for their own content and policies.

Chick-fil-A - Oak Grove & Citrus FSU

2290 Oak Grove Rd, Walnut Creek, CA, 94598