Front of House Team Member

Chick-fil-A; Smyrna (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

401K

Flexible schedule

Scholarship opportunities

Job summary

Chick-fil-A is seeking Team Members in Smyrna, TN. This role offers full‑time and part‑time positions in a fast‑paced, customer‑focused environment with a strong emphasis on service and hospitality.

Team Members provide an exceptional dining experience, uphold Chick‑fil‑A values, and engage with guests and teammates. The company emphasizes growth, learning from Operators, and community involvement.

Qualifications

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 5-20 lbs on a regular basis
• Have the ability to stand for long periods of time

Responsibilities

• Smile and greet guests warmly
• Maintain eye contact with guests
• Speak enthusiastically with guests
• Make emotional connections with guests
• Honor and promote the restaurant's vision and values
• Multitask quickly and thoroughly
• Be team‑oriented, adaptable and dependable
• Stand for extended periods
• Communicate clearly with guests and team members
• Follow Chick‑fil‑A rules and dress code
• Perform other duties as assigned

Skills

Customer service

Interpersonal skills

Multitasking

Teamwork

Reliability

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 5-20 lbs on a regular basis
• Have the ability to stand for long periods of time

Hours:

• Weekends
• Day shift
• Night shift
• Some Holidays
• Variety of hours per day (4, 8, 10, 12 hour shifts)

Benefits:

• Health Insurance
• 401K
• Flexible schedule
• Scholarship opportunities

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.