Front of House Team Member

Chick-fil-A; Simi Valley (CA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Leadership development

Career growth

Scholarships

Competitive pay

Job summary

Chick-fil-A is seeking Team Members for Front of House to deliver an exceptional dining experience. You will support independent Owner/Operator locations with guest service, food quality, and a positive, team-oriented environment.

The role offers full-time and part-time hours, flexible scheduling, and opportunities for development and scholarships as you grow with the restaurant family.

Qualifications

• Reliable and consistent in performance.
• Cheerful, positive attitude with guest-focus.
• Deliver friendly, helpful customer service.
• Strong interpersonal skills for teamwork and guest interactions.
• Capable of multitasking in a fast-paced restaurant.
• Willing to work a flexible schedule including weekends.

Responsibilities

• Greet guests with a smile and maintain eye contact.
• Communicate enthusiastically and clearly with guests.
• Create emotional connections through service.
• Uphold Chick-fil-A values and restaurant rules.
• Multitask efficiently while maintaining quality and accuracy.
• Work well in a team and be dependable in daily tasks.

Skills

Consistency & reliability

Positive attitude

Customer service

Interpersonal skills

Multi-tasking

Teamwork

Able to stand long periods

Flexible scheduling

Physical fitness

Attention to detail

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 1-25 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.