Front of House Team Member

Workstream; Pell City (AL); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Learning from Operators

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Pell City, AL is seeking motivated Team Members to deliver signature Chick-fil-A service in a friendly environment. Responsibilities include greeting guests, taking orders, and ensuring a positive dining experience while upholding brand standards and policies.

Front of house team members should be reliable, cheerful, and able to multitask in a fast-paced setting. Flexible scheduling and opportunities for growth are available in a supportive Operator-led team.

Qualifications

• Reliability and punctuality for all shifts and tasks.
• Positive attitude and friendly demeanor when serving guests.
• Excellent customer service with clear communication.
• Strong teamwork and ability to collaborate in a fast-paced environment.
• Attention to detail in following guidelines and policies.

Responsibilities

• Smile with guests and create a welcoming atmosphere.
• Maintain eye contact and speak enthusiastically.
• Develop emotional connections to ensure a memorable experience.
• Uphold Chick-fil-A values and dress code at all times.
• multitask efficiently while staying courteous and accurate.
• Work as part of a team to meet service goals and quality standards.
• Assist guests and Team Members with a helpful attitude.
• Follow safety, sanitation, and operational procedures.
• Adapt to varying responsibilities as needed by the Operator.
• Represent the brand with professionalism on shift.
• Assist with basic food prep or service as assigned.

Skills

Consistency and reliability

Cheerful and positive attitude

Customer service oriented

Strong interpersonal skills

Detail-oriented

Able to multi-task

Willing to flexible schedule

Job description

At Chick-fil-A, the Team Member role is more than just a job; it’s an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type

• Full-time and Part-time

Benefits

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 5-20 lbs on a regular basis
• Have the ability to stand for long periods of time