Front of House Team Member

Chick-fil-A; North Olmsted (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed Sundays

Learning from Operators

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Ohio is seeking Team Members to deliver an exceptional dining experience under an independent Owner/Operator. This role focuses on friendly service, signatue Chick-fil-A hospitality, and helping guests feel valued every day.

As a Team Member you’ll smile, engage with guests, work in a fast-paced environment, and support a collaborative team. The position offers flexible scheduling, development opportunities, and competitive pay in a positive, people-focused setting.

Qualifications

• Must be consistent and reliable.
• Maintain a cheerful, positive attitude.
• Enjoy serving others and helping guests.
• Customer-service oriented and able to multitask.
• Strong interpersonal skills and detail orientation.
• Able to stand for long periods and lift/carry as needed.
• Flexible schedule availability.
• Works well independently and in a team.

Responsibilities

• Smile.
• Maintain eye contact.
• Speak enthusiastically.
• Make emotional connections with guests.
• Honor and follow the restaurant's vision and values.
• Multitask quickly, yet thoroughly.
• Be team-oriented, adaptable and dependable.
• Work on their feet for several hours.
• Communicate effectively with guests and Team Members.
• Adhere to Chick-fil-A rules and dress code.
• Other duties as assigned.

Skills

Consistency

Cheerful attitude

Customer service

Interpersonal skills

Detail-oriented

Multi-tasking

Teamwork

Flexible schedule

Lift and carry

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team‑oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry XX‑XX lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.