Front of House Team Member

Chicken Salad Chick; Mobile (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Chicken Salad Chick is seeking a Team Member to greet guests, take orders, and ensure a positive dining experience. You will work as part of a team, maintain cleanliness, and support morning operations with attention to safety and standards.

The role emphasizes friendly guest interactions, reliable attendance, and the ability to multitask across stations while upholding brand guidelines. On-site, fast-paced environment, with opportunities to learn via CSCU-driven training.

Qualifications

• Able to thrive in a fast-paced restaurant setting.
• Clear and professional communication with guests and team.
• Capable of multitasking across stations and tasks.
• Excellent attendance and reliability are essential.
• Must be at least 16 years old.
• Reliable transportation to and from work.

Responsibilities

• Welcome guests and provide a superb experience on every visit.
• Maintain a clean, safe, and organized work area.
• Operate the POS system to take and process orders.
• Restock stations and assist teammates as needed.
• Follow safety, sanitation, and uniform standards.
• Support hours and promotions as directed by supervisors.

Skills

Fast-paced environment

Communication

Multitasking

Attendance

Reliability

Age 16+

POS system

Tools

POS system

Job description

The Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives, and Serve Others. The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position. The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America’s Favorite Place for Chicken Salad!

Essential Responsibilities

• Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant early in the morning!
• Support and assist fellow team members whenever possible.
• Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards.
• Monitor quality, safety, and appearance of all products and ingredients.
• Complete assigned tasks efficiently and thoroughly in accordance with CSC standards.
• Restock work area before leaving shift.
• Adhere to Company uniform and grooming standards.
• Attend all scheduled employee meetings and bring suggestions for improvement.
• Report problems (faulty equipment, product shortages, etc.) to the supervisor promptly.
• Complete other related duties as assigned by the supervisor.
• Ensure specials, promotions, and marketing plans are presented according to company procedures during the morning shift.
• Ensure that hours of operation for the restaurant are maintained during their shift.
• Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during the morning shift.

Cashier/Service Responsibilities

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Maintain a safe, clean, and organized work area.
• Be a team player—support and assist your fellow team members whenever possible.
• Maintain cleanliness/sanitation standards.
• Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
• Properly operate POS system for taking all types of Guest orders.
• Responsible for properly charging Guests and for collecting payment for orders; cash, credit, or debit card transactions.
• Answer the phone properly with knowledge to assist Guests with questions/information and take phone orders.
• Interact with Guests in a friendly and efficient manner.
• Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep the dining room and other Guest areas clean.
• Maintains proper product temperatures per standards.
• Maintains portion-control for products per standards.
• Cleans equipment, as assigned, thoroughly and in a timely fashion.
• Keeps the floor in the work or service area clean and free of debris.
• Completes daily tasks timely and thoroughly in accordance with standards.

Required Knowledge, Skills and Abilities

• Ability to work in a fast-paced environment
• Ability to clearly and professionally communicate with team members and guests
• Ability to multitask
• Excellent attendance and punctuality; reliability
• Reliable transportation to and from work
• Must be at least 16 years of age or older.

Education and Experience

• Previous restaurant and/or retail experience a plus

Physical Demands

• Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
• Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
• Must be able to work and perform all duties at any station in the kitchen, service area, or register.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.