Front of House Team Member

Chick-fil-A; Millbrae (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Medical, Dental, and Vision Insurance

401K

Growth & development

Job summary

Chick-fil-A Millbrae is seeking a Front of House Team Member to deliver friendly, efficient service in a fast-paced setting. You will greet guests, take orders, and maintain a clean dining area while upholding Chick-fil-A standards and a positive, community-oriented atmosphere.

Flexibility to work both full-time and part-time shifts, including Saturdays, along with opportunities for growth and scholarship support, are offered in a supportive team environment.

Qualifications

• Must be available to work Saturdays
• Friendly and positive demeanor with guests
• Strong communication with team members
• Ability to multitask in a fast-paced environment
• Willingness to learn Chick-fil-A standards and procedures
• Reliable transportation and punctuality

Responsibilities

• Smile and speak enthusiastically
• Create and Maintain Eye Contact
• Make emotional connections with guests
• Provide quick, friendly, and accurate service
• Handle customer issues positively and recoveries
• Communicate effectively with guests and team members
• Fulfill orders (bagging, serving, drinks)
• Maintain clean front counter, dining room, and restrooms
• Multitask quickly and thoroughly
• Be team-oriented, adaptable, dependable with strong work ethic
• Honor and follow the vision and values of the Restaurant
• Adhere to Chick-fil-A rules and dress code
• Stand for long periods; lift 25-50 lbs; work in hot, noisy environment
• Other duties as assigned

Skills

Customer service

Teamwork

Reliability

Multitasking

Communication

Interpersonal skills

Attention to detail

Positive attitude

Flexibility

Job description

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence your community
• Flexible scheduling (and closed on Sundays)
• Working hands on with Restaurant Leaders
• Intentional growth and development to help you reach your personal and professional goals
• Scholarship opportunities
• Medical, Dental, and Vision Insruance
• 401K

Front of House Team Member Responsibilities:

• Smile and speak enthusiastically
• Create and Maintain Eye Contact
• Make emotional connections with guests
• Continually interface with guests to provide quick, friendly and accurate service
• Appropriately handle all customer issues and play a positive role in customer recovery
• Communicate effectively with guests and Team Members
• Fulfill orders such as bagging, serving food, and filling drinks
• Maintain a clean work environment including front counter, dinning room, and bathrooms
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Honor and encourage others to follow the vision and values of the Restaurant
• Adhere to Chick-fil-A rules and dress code at all times
• Work on their feet for several hours at a time
• Other duties as assigned

Critical and Essential Job Functions:

• Must be available to work Saturdays
• Create a caring environment for customers and team members
• Cheerful and positive attitude
• Loves serving and helping others
• Understand the expectation of Chick-fil-A customer service standards and operational excellence
• Desire and dedication to becoming an Expert of Chick-fil-A
• Basic math and communication skills
• Consistency and reliabilityCustomer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Must have a reliable source of transportation
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 25-50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Have the ability to work in hot, noisy, and fast paced environment

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.