Front of House Team Member

Workstream; Goodyear (AZ); On-site; USD 20,870 - 23,005; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Direct Operator Interaction

Competitive Pay

Great Place to Work

Job summary

Chick-fil-A is seeking a Front of House Team Member to welcome guests, take orders, and ensure a clean, friendly dining environment. You will work at either the front counter or drive-thru and support a positive guest experience with a smile. Training is provided to cover all essential duties.

Positions are available as full-time or part-time. Pay starts from $15.15 to $16.70 per hour, with Sundays closed and opportunities to grow within a locally owned Chick-fil-A restaurant.

Qualifications

• Friendly and positive attitude.
• Customer service oriented.
• Able to work flexible schedule.
• Able to lift and carry 25 lbs and stand for long periods.

Responsibilities

• Welcome and greet guests at the front counter or drive-thru.
• Take and prepare customer orders.
• Maintain cleanliness of the counter and dining area.
• Observe health and sanitation guidelines.
• Provide signature Chick‑fil‑A service with a smile.
• Other duties as assigned.

Skills

Customer service

Teamwork

Communication

Multitasking

Job description

At Chick‑fil‑A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve daily and ensuring all guests receive signature Chick‑fil‑A service and food. As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders at either the front counter or drive‑thru, maintain cleanliness at the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving guests. We will teach you everything else you need to know! Successful team members will conduct themselves with a positive attitude and truthful character, demonstrating 2nd‑mile service to every guest who visits our restaurant.

Position Type

• Full-time or Part‑time Team Member
• Pay starting from $15.15 - $16.70

A job at Chick‑fil‑A is more than just a job. It's a stepping‑stone to a successful future in the world of business. Here are some of the great benefits of working at Chick‑fil‑A:

• Flexible Hours— You probably have commitments to your family, friends, school, or sports teams. We will try to accommodate them by arranging your work schedule around them.
• Closed Sundays — All Chick‑fil‑A restaurants are closed on Sundays, so you can spend the day with family and friends.
• Work Directly With A Chick‑fil‑A Operator. The Operator is an independent business person responsible for operating the restaurant. He or she invests time in his or her employees and teaches them essential business skills for the future.
• Competitive Pay— In addition to a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work — At Chick‑fil‑A, our Operators consider their team members to be more than just employees; they are a highly valued part of each restaurant. Our high retention rate proves that team members really enjoy working there.

Front of House Team Member Responsibilities

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team‑oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick‑fil‑A standards and dress code at all times
• Other duties as assigned

Qualifications and Requirements

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 25 lbs on a regular basis
• Have the ability to stand for long periods of time