Front of House Team Member

Workstream; Florence (KY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Positive work environment

Learning from experienced leaders

Job summary

A local restaurant is looking for a Front of House Team Member who is joyful and dedicated to providing excellent customer service. Responsibilities include creating emotional connections with guests, multitasking, and adhering to the restaurant's dress code. Candidates should have strong interpersonal skills, a positive attitude, and be able to stand for extended periods. Flexible scheduling is available, and applicants should be willing to contribute to a great team environment.

Qualifications

• Consistent and reliable in job duties.
• Experience in customer service is preferred.
• Willingness to work flexible schedules.

Responsibilities

• Provide exceptional dining experience to guests.
• Communicate effectively with guests and team members.
• Adhere to company dress code at all times.
• Smile and maintain eye contact with guests.

Skills

Customer service orientation

Strong interpersonal skills

Detail-oriented

Ability to multi-task

Reliability

Positive attitude

Job description

Join our front of house sunshine crew between 5a‑2pm

Join our front of house sunset crew between 2pm‑11pm

At Chick‑fil‑A, the Team Member role is more than just a job; it’s an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick‑fil‑A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team‑oriented, adaptable, dependable, with a strong work ethic
• Work on your feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick‑fil‑A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 15‑20 lbs on a regular basis
• Have the ability to stand for long periods of time

*All offers of employment at Chick‑fil‑A Mall Road are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates after the interview process.

Working at a Chick‑fil‑A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick‑fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.