Front of House Team Member

Chick-fil-A; Chantilly (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarships

Growth opportunities

Competitive pay

Learning from leaders

Job summary

Chick-fil-A in Chantilly, VA is seeking a Front of House Team Member to deliver an exceptional dining experience and uphold Chick-fil-A service standards in a fast-paced environment. The role involves smiling, eye contact, enthusiastic communication, teamwork, and reliability, with flexible scheduling and opportunities for growth; training is provided by experienced Operators and Restaurant Leaders. This position emphasizes teamwork, reliability, and the ability to adapt throughout shifts.

Qualifications

• Reliability and consistency in daily work.
• Cheerful, positive attitude and customer focus.
• Ability to multi-task in a fast-paced environment.
• Strong interpersonal and teamwork skills.
• Willing to work flexible schedules.
• Ability to stand for long periods.

Responsibilities

• Smile and greet guests warmly.
• Maintain eye contact with guests.
• Speak enthusiastically to guests.
• Make emotional connections with guests.
• Uphold Chick-fil-A values and dress code.
• Multitask quickly while staying thorough.
• Work well with a team and independently.
• Follow instructions and daily routines.

Skills

Consistency & reliability

Cheerful attitude

Customer service

Interpersonal skills

Detail-oriented

Multi-tasking

Teamwork

Flexible schedule

Stand for long periods

Lifting ability

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry XX-XX lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.