Front of House Team Leader

Chick-fil-A; San Antonio (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Paid time off

Health insurance

401k matching

Employee discounts

Job summary

Chick-fil-A is seeking a Front of House Team Leader at the Medical Center location in San Antonio, TX. This role focuses on leading a fast-paced dining room, delivering outstanding guest service, and upholding Chick-fil-A standards of teamwork and hospitality.

You’ll work closely with Operators and Restaurant Leaders to mentor team members, manage shifts, and ensure a welcoming, efficient guest experience in a bustling environment.

Qualifications

• Strong people skills and commitment to superior customer service.
• Experience in leadership roles preferred but not required.
• Ability to create emotional connections and maintain eye contact with guests.
• Team player with a servant’s heart and positive attitude.
• Coach and develop team members by setting a positive example.
• Ability to manage team member behavior and performance issues.
• Reliability and on-site work readiness in a fast-paced environment.

Responsibilities

• Lead daily restaurant operations with a sense of urgency and excellence
• Support senior leadership and hold team members accountable for service quality
• Coach and develop team members by setting a positive example
• Participate actively in high-volume, fast-paced service activities
• Train new hires and lead shifts as a key holder
• Deliver exceptional guest service with respect and enthusiasm
• Manage cash handling tasks including counting drawers and closing procedures
• Communicate effectively both verbally and in writing

Skills

Strong people skills

Guest service focus

Communication skills

Team development

Servant leadership mindset

Job description

Chick-fil-A Hiring: Opening for a Highly Skilled Front of House Team Leader

Are you looking for a fun, loving work environment where you can lead a dynamic team and make a positive impact every day? Do you thrive in a fast-paced setting that values teamwork and personal growth? If so, this exciting opportunity at Chick-fil-A is perfect for you!

Working at Chick-fil-A® is more than just a job – it’s a chance to develop your leadership skills while being part of a people-focused culture. Join us as a Front of House Team Leader and enjoy flexible scheduling, competitive pay, and benefits like paid time off, health insurance, 401k matching, and employee discounts. Grow your career with hands-on experience and support from experienced leaders in a welcoming, enthusiastic environment.

Key Responsibilities

• Lead daily restaurant operations with a sense of urgency and excellence
• Support senior leadership and hold team members accountable for service quality
• Coach and develop team members by setting a positive example
• Participate actively in high-volume, fast-paced service activities
• Train new hires and lead shifts as a key holder
• Deliver exceptional guest service with respect and enthusiasm
• Manage cash handling tasks including counting drawers and closing procedures
• Communicate effectively both verbally and in writing

Qualifications & Requirements

• A warm smile and genuine enthusiasm for serving others
• Ability to create emotional connections and maintain eye contact with guests
• Reliable transportation and ability to work on-site in a fast-paced environment
• Strong people skills and commitment to superior customer service
• Capability to manage team member behavior and performance issues
• Experience in leadership roles preferred but not required
• Team player with a servant’s heart and positive attitude

Why Join Chick-fil-A?

• Enjoy a fun and supportive work environment that values your growth
• Flexible scheduling with Sundays off to balance work and life
• Learn directly from experienced Operators and Restaurant Leaders
• Access scholarship opportunities and intentional professional development
• Receive competitive pay and excellent benefits including paid time off and health insurance

Location: Medical Center 4715 Medical Dr, San Antonio, TX 78229, USA

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.