Front-of-House Manager — Lead Service & Team Growth

Tao Group; Las Vegas (NV); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Life insurance

Disability insurance

Ancillary insurance

Employee assistance

Fertility support

Pet insurance

Marketplace access

Employee discounts

Paid time off

Job summary

Tao Group Hospitality seeks an experienced Front-of-House Supervisor to oversee daily FOH operations at a high-volume Las Vegas venue. You will lead front-of-house team members, ensure guest satisfaction, and coordinate with supervisors to maintain smooth service and profitability.

Ideal candidates bring 2-3 years in hospitality supervision, a strong guest-service mindset, and the ability to coach and develop staff.

Qualifications

• Minimum 2-3 years of previous hospitality supervisory/management experience within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Must be organized, self-motivated, and proactive with strong attention to detail.
• Proficient with computers (Microsoft Products), POS, and technology.

Responsibilities

• Anticipate and accommodate the needs of the guests.
• Supervises and coordinates team member responsibilities to ensure that the restaurant is running efficiently and profitably.
• Participates in interviewing, hiring, and training new applicants and team member development of all subordinates.
• Responsible for the scheduling of assigned departments.
• Participates in growth opportunities and team member development of all front-of-house team members.
• Regulates all POS functions requiring a manager’s approval.
• Assists with job performance reviews.
• Addresses and resolves guest and team member concerns.
• Responsible for reconciling end-of-shift financials.
• Responsible for inventorying and ordering operational supplies.
• Ability to perform the job duties of all supervised team members.
• Possesses in-depth knowledge of all food and beverage menus.
• Ensures that the venue is compliant with all federal, state, and local laws and regulations, and company policies.
• Ensures Department of Health and company sanitation standards.
• Practical knowledge of the job duties of all supervised team members.
• Communicates clearly and concisely with heart-of-house team members during service.
• Ensures the completion of all opening and closing procedures by FOH team members, as prescribed by the company.
• Ensures the replacement or repair of all breakage and damage of equipment or furniture.
• Attends, leads, and participates in any training sessions, departmental meetings, or pre-service meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned.

Skills

Leadership

Guest service

Team management

Communication

Problem solving

Education

Associate degree

Tools

POS systems

Microsoft Office

Job description

Tao Group Hospitality seeks an experienced Front-of-House Supervisor to oversee daily FOH operations at a high-volume Las Vegas venue. You will lead front-of-house team members, ensure guest satisfaction, and coordinate with supervisors to maintain smooth service and profitability.

Ideal candidates bring 2-3 years in hospitality supervision, a strong guest-service mindset, and the ability to coach and develop staff.