Front of House Manager

Oakmont Senior Living; Honolulu (HI); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Vacation and Sick Pay

Complimentary Meals

401(k) Savings Plan with Company Match

Job summary

A senior living community in Honolulu is seeking a Front of House Manager to oversee dining services and ensure residents enjoy a great dining experience. Responsibilities include managing meal service, training staff, and maintaining a clean dining environment. The ideal candidate has supervisory experience and strong customer service skills. Competitive pay ranges from $21.00 to $25.00 per hour. Benefits include medical coverage and paid time off.

Qualifications

• Must be 18 years of age.
• Prefer one year of experience in a restaurant or similar environment.
• Able to work with seniors and interact with cognitively impaired individuals.

Responsibilities

• Supervise service of meals in a dining experience.
• Assist residents and servers in meal service.
• Ensure dining room compliance with serving techniques.

Skills

Customer service

Supervisory skills

MS Office proficiency

Adaptability

Problem solving

Education

High school diploma or equivalent

College course in food service or management

Tools

Computer

Dishwasher

Job description

3 days ago Be among the first 25 applicants

Position: Front of House Manager / Dining Room Manager

Shifts, Time, and Days: Sunday through Thursday (must be available for holidays)

Pay Range: $21.00 to $25.00 per hour

The Ivy at Hawaii Kai is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five‑star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity, Teamwork, Compassion, Commitment, Resilience. Opportunities for career growth, relocation, and travel are significant. Eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

Responsibilities

• Supervise the service of meals to ensure maximum resident enjoyment of the dining experience and that the services are delivered to residents in a continuous, predictable, and efficient manner.
• Assist residents and other servers in all areas of resident meal service (salads, soup, entrees, beverages, desserts, etc.) as necessary.
• Responsible for ensuring the dining room POS system is operating efficiently, accurately, and timely. Troubleshoot any problems that arise and train staff on the use of systems.
• Assure compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.).
• Supervise performance of all cleaning and side work in the dining room and kitchen areas. Establish and post side work assignments for all dining room personnel on all shifts.
• Chart and assign dining room sections for wait staff, if needed.
• Ensure proper set up of dining room tables and server stations with all utensils, chinaware, glassware, sugars, salt, pepper, creamers, and crackers, fill beverage machines and make coffee, juice, etc. as needed.
• Bus tables and return all dishes to the kitchen. Clean tables and chairs after meals and sweep, vacuum and pick up floor areas, as needed. Flip tables by replacing linens, as needed.
• Maintain a clean, sanitary, and clutter‑free work environment at all times.
• Participate in formal and informal discussions to identify concerns and to confirm that recommended actions that reinforce each resident’s full potential to live independently and age in place graciously.
• Actively participate in resident orientation programs. Develop appropriate professional relationships with residents through conversation. Remain closely involved in resident transitions to the community during meal times to help ease anxiety and promote engagement.
• Assist with planning of food items for Activities, Marketing, and Special Events, as requested.

Qualifications

• Must be eighteen (18) years of age.
• Must have a high school diploma or equivalent. College course or other education in food service and/or management preferred.
• Prefer one (1) year of experience working in a restaurant or similar environment.
• Prefer one (1) year of experience supervising and managing employees.
• Able to safely operate standard household equipment (dishwasher, iron, vacuum, washer, dryer).
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
• Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care.
• Able to work with seniors and patiently interact with cognitively impaired individuals.
• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
• Able to analyze, solve and respond to problems or concerns.
• Able to obtain and maintain valid first aid certification.
• Able to obtain and maintain valid Food Handler’s certification, as needed.
• Must pass a Criminal Background check and Health Screening tests, including COVID‑19 Polymerase Chain Reaction (PCR) test within 72 hours of start date.
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID‑19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group is an Equal Opportunity Employer.