Front of House Host — Guest Experience

Tablespoon Cooking Co.; Cincinnati (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Tablespoon Cooking Co. in Cincinnati, OH is seeking a Front of House Assistant to help run classes and events. You'll greet guests, assist with seating, pour beverages, and support the dining room and bar.

No prior front-of-house experience is required, but a love of food and high-energy customer service is essential. You will work 7–14 hours weekly, with opportunities for more as events occur. The position is on-site at Findlay Market, with potential for growth in a lively, social setting.

Qualifications

• Hospitality or restaurant experience preferred but not required.
• Comfortable in group environments.
• Comfortable using technology such as email, Google Drive, Slack, Notion and various apps.
• Flexible schedule with night and weekend availability.
• Up-to-date with food and beverage trends and best practices.
• Arrive on-time and ready for all shifts.
• Have a working knowledge of basic food safety and sanitation procedures.
• Guest-oriented and service-minded.
• Possess and exhibit the drive to provide exceptional customer service.
• Exhibit professionalism when talking with guests and communicating information.
• Ability to spot and resolve problems quickly, change with environment and work with a team.
• Excellent verbal and written communication.

Responsibilities

• Set up the bar and dining room for classes and events (set up sinks, fill ice, put down chairs, set out plate settings).
• Assist guests during arrival to class and seating.
• Offer beverages to our guests and pour beer, wine, and non-alcoholic drinks.
• Ring drinks into our point-of-sale system and handle payments as needed.
• Assist in the dining room during meals (clearing plates, refills).
• Support retail sales of merchandise and wine by the bottle.
• Create a fun, inviting atmosphere and engage with guests throughout the event.
• Maintain cleanliness: dining room, bar, and glassware.
• Assist guests with needs during class (drinks, ingredients, cooking help).
• Work with the team to ensure a smooth, enjoyable experience for all.

Skills

Hospitality

Customer service

Teamwork

Communication

Punctuality

Tools

Google Drive

Slack

Notion

Email

Job description

Tablespoon Cooking Co. in Cincinnati, OH is seeking a Front of House Assistant to help run classes and events. You'll greet guests, assist with seating, pour beverages, and support the dining room and bar.

No prior front-of-house experience is required, but a love of food and high-energy customer service is essential. You will work 7–14 hours weekly, with opportunities for more as events occur. The position is on-site at Findlay Market, with potential for growth in a lively, social setting.