Front of House Guest Experience Specialist

Chick-fil-A; Durham (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

FREE COLLEGE

Scholarship opportunities

Flexible scheduling

Competitive pay

Paid training

Discounted meals during shifts

Job summary

Chick-fil-A is seeking a Front of House Team Member in Durham, NC. This role is perfect for those who want to provide exceptional service and create a memorable dining experience. You will engage directly with guests, support a positive work environment, and have opportunities for development through FREE college education and scholarships. Must have a cheerful attitude and strong interpersonal skills. Flexibility in scheduling, along with competitive pay and discounts during shifts, are also key highlights.

Qualifications

• Strong focus on customer service and the ability to help others.
• Consistent and reliable work ethic.
• Willingness to work a flexible schedule.

Responsibilities

• Provide exceptional service to guests.
• Communicate effectively with guests and team members.
• Maintain restaurant rules and dress code.

Skills

Customer service orientation

Strong interpersonal skills

Detail-oriented

Ability to multitask

Cheerful and positive attitude

Job description

Front of House Team Member at Chick-fil-A

Are you looking for an opportunity to work in a positive and people-focused environment? Do you enjoy providing exceptional service and creating a memorable dining experience? If so, we have the perfect role for you!

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity to join a highly skilled and motivated team. As a Front of House Team Member, you will have the chance to work directly with our guests, ensuring they receive our signature Chick-fil-A service and delicious food. You will also have the opportunity to learn from experienced Operators and Restaurant Leaders, growing both personally and professionally.

Why join our team?

• FREE COLLEGE!!! - We partner with a University where our team members can attend college COMPLETELY FREE!!!
• Scholarship opportunities
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from experienced Operators and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Paid training
• Discounted meals during shifts
• Leadership Opportunities

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 25-50 lbs on a regular basis
• Have the ability to stand for long periods of time

Location: 3912 Roxboro St. Durham NC 27703

Join our enthusiastic and dynamic team today! Apply now to be a Front of House Team Member at Chick-fil-A.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent franchised Operators who invest in the future of their Team Members and give back to their communities.