Front of House: Guest Experience Advocate

Workstream; Scottsboro (AL); On-site; USD 12,398 - 20,664; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from experienced Operator and

Job summary

Chick-fil-A in Scottsboro, AL seeks a Front of House Team Member to deliver friendly, efficient service and assist in creating an exceptional guest experience.

The role includes a mix of full-time and part-time hours with a welcoming team and opportunities for growth. You will be on your feet for extended periods and contribute to a positive dining environment.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multi-task.
• Works well independently and in a team environment.
• Willingness to work a flexible schedule.
• Ability to lift and carry 30–50 lbs regularly.
• Ability to stand for long periods.

Responsibilities

• Smile and greet guests to create a welcoming atmosphere.
• Maintain eye contact and communicate enthusiastically.
• Speak clearly and engage with guests.
• Make emotional connections with guests and follow restaurant values.
• Adhere to Chick-fil-A rules and dress code at all times.
• Multitask efficiently while staying thorough.
• Work as part of a team to deliver great service.
• Be adaptable, dependable, and have a strong work ethic.
• Best efforts to support all guests and team members.

Skills

Customer service

Interpersonal skills

Attention to detail

Multitasking

Teamwork

Flexibility

Stamina

Heavy lifting

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 30-50 lbs on a regular basis
• Have the ability to stand for long periods of time

This Chick-fil-A® Restaurants is operated by an independent franchised business owner

who makes all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.