Front of House Clerk - 33366

Winstar; Ada (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

Chickasaw Nation is seeking a Front of House Clerk for our Hub Café in Ada, OK. This part‑time temporary role supports coffee and juice bar service, POS operations, and customer engagement during morning shifts.

You will assist with menu knowledge, ensure clean and safe work areas, handle payments accurately, and participate in routine inventory and staff training. Prior food service experience is preferred.

Qualifications

• 1 year directly related experience.
• High School, GED or equivalent.
• Pass background check and hold a valid Driver’s License.

Responsibilities

• Provide first class customer service to internal and external customers with professionalism and courtesy.
• Complete all training and development requirements; participate in ongoing education.
• Maintain a clean, organized work area ensuring safety and sanitation.
• Assist customers with purchases and guide product selection to increase sales.
• Operate coffee and juice bar equipment and POS terminal; handle payments and refunds.
• Balance cash register and generate end‑of‑shift reports; report discrepancies.
• Assist in inventory and stocking; track expiration dates for retail items.
• Adhere to dress code and company policies; maintain professional conduct.

Skills

Coffee equipment

POS terminal

Education

High School / GED

Tools

POS system

Job description

Ada, OK | Customer Service | Part Time Temporary 38

Description

We are currently looking for aPart Time Temporary 38 Front of House Clerkto join our Hub Operations team located at the Carl Albert Service Center working6:30AM-3:00PM - Mo Tu We Th Fr.

Summary: Responsible for the preparation, distributing, packaging and setting of all baked goods at the Hub Café. Ensures quality and accuracy of breads, desserts, as well as other products being distributed to customers.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Ensures cleanliness, maintenance, safety and sanitation of kitchen and or other assigned areas and reports all necessary problems immediately
• Educates on menu, dietary options and healthier options and answers any questions
• Presents new recipes to leadership based on industry trends, holiday options, and dietary restrictions
• Coffee and or juice bar operations and service
• Assists in prepping coffee/juice bar workstation with clean equipment, dishes and supplies
• Learns and follows coffee and juice recipes
• Operates coffee and juice barrista equipment
• May perform "open" or "close" responsibilities for assigned work area
• Assists and guides customers with purchase selection
• Engages potential customers and guides with selection and purchase decisions
• May order catolog items if not in stock
• Promotes products to increase guest satisfaction and store sales
• Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
• Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
• Provides accurate change for cash purchases
• Processes discounts, refunds, exchanges, coupons accurately
• Balances register/terminal and completes reports for receipts, cash balance
• May perform minor trouble shooting of POS
• Maintains accurate cash count and assume responsibility for any shortages at end of shift
• May be responsible to confirm POS pricing updates
• Stocks retail items and supplies in assigned areas
• Participates in inventory process for facility -- weekly, monthly, quarterly, annually -- per facility requirements
• Continually checks expiration dates on retail items and tracks spoiled items for internal reporting and disposition
• Bags and/or wraps items for customers to transport
• Performs all other duties as assigned

Competencies

Essential

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Must be detail-oriented
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Ability to multitask
• Works well within a team
• Organizational and time-management abilities
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills

Essential

• Operate various coffee and juice bar equipment
• Operate point-of-sale terminal

Experience

Essential

• 1 year directly related experience

Education

Essential

• High School, GED or Equivalent

Credentials

Essential

• Pass general background check
• Standard Driver's License

Working Conditions

Essential

• Fast-paced environment
• Food service
• Various coffee and or juice barrista equipment
• Subject to kitchen hazards such as burns, knives, slippery floors etc.
• Intent to sell, increase sales, excellent service
• Pass pre-employment drug test
• Gloves
• Hand-eye coordination, reach and grasp
• Sometimes lift and or carry up to 50 lbs
• Standing up to 100% of shift
• Walking up to 100% of shift

Training

*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission

To enhance the overall quality of life of the Chickasaw people.

Vision

To be a nation of successful and united people with a strong cultural identity.

Core Values

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork