Front Line Manager

CarMax; Irvine (CA); On-site; USD 65,400 - 114,600; Full time

Benefits offered by this job

Paid vacation

Paid sick time

Paid holidays

Flexible schedule

Job summary

CarMax in Irvine, California, is looking for a Front-Line Manager in Training to participate in a structured six-week development program. This role prepares candidates for leadership positions such as Flow Mechanical Manager, Flow Cosmetic Manager, and Service Manager.

The ideal candidate will have leadership skills, a customer-first mindset, and the ability to handle operational processes. The program also emphasizes compliance and workplace safety. Competitive salary and benefits will be offered, including vacation time and paid holidays.

Qualifications

• Ability to lead and manage teams effectively.
• Strong skills in data interpretation and record accuracy.
• Excellent communication skills for interacting with associates and customers.

Responsibilities

• Support execution of store procedures and operational processes.
• Complete CarMax’s Management Development Program.
• Collaborate with cross-functional teams to maintain quality.

Skills

Leadership

Data interpretation

Communication

Multi-tasking

Software proficiency

Job description

Location: 7195 - Irvine - 9501 Research Dr, Irvine, California, 92618

Position Overview

As a Front‑Line Manager in Training, you will participate in a structured six‑week development program designed to prepare you for success as a Front‑Line Manager within CarMax’s Service Operations department. The program equips you with the tools, knowledge, and leadership skills needed to manage operational processes and lead high‑performing teams. Training includes learning the roles and responsibilities of Service Operations, understanding end‑to‑end production processes such as inventory management, and cosmetic/mechanical repair. Upon successful completion, you will transition into one of the following leadership roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Role Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax’s Management Development Program and apply leadership principles in real‑world scenarios.
• Collaborate with cross‑functional teams to maintain quality and meet production goals.
• Model CarMax values by fostering integrity, respect, and a customer‑first mindset in all interactions.
• Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including self‑inspections, hazardous waste disposal, workplace safety, and PPE.

Required Qualifications

• Ability to lead and manage teams effectively to achieve operational goals.
• Strong skills in data interpretation and record accuracy for process compliance.
• Proven ability to multi‑task and prioritize in a fast‑paced environment.
• Excellent communication skills, both verbal and written, for interactions with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid Driver’s License and flexibility to work in indoor/outdoor environments, including inclement weather.
• Willingness to work on varied schedules, including nights, weekends, and holidays, with occasional travel.

Preferred Qualifications

• 3+ years of management experience preferred.

Annual Salary

$65,400.00 - $114,600.00

Benefits

• Full‑time hourly or commission/incentive eligible associates may earn up to 48 hours of sick time per year (accrued) and between 80 and 200 hours of vacation time after a 90‑day waiting period, depending on years of continuous service.
• Eight hours of pay for each of six paid scheduled holidays per year, plus one floating holiday; holiday premium pay if required to work during a holiday.
• Full‑time salaried associates are entitled to paid time off with no specified limit, subject to manager approval.
• Paid sick, vacation, and holiday time as required by state law.

For more details about benefits, please visit our CarMax Benefits website.

Equal Opportunity Employment

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.