Front Line Care Clinician - Milwaukee, WI

Medline; Milwaukee (WI); On-site; USD 79,000 - 119,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

401(k) contributions

Paid time off

Job summary

Medline is seeking an experienced Front Line Care clinical support professional to help retain and grow the business by providing expert clinical guidance and collaborating with OneMedline partners.

The role focuses on improving outcomes related to hospital-acquired conditions and requires strong relationships with nursing and clinical leadership across health systems.

Qualifications

• Active RN license in good standing.
• CCRN, APRN, VA-BC, CRNI, CWOCN, CWCN, WCC, CNOR or CIC certifications are preferred.
• Non-clinical requirements vary by location and role.

Responsibilities

• Provide clinical subject matter expertise on safe and effective use of Front Line Care products.
• Build and maintain account-level relationships with CNO, ACNO, ICU, Infection Prevention, and other clinical stakeholders.
• Support retention activities and participate in trials, implementations, and post-implementation support.
• Collaborate with Front Line Care Specialists to pitch, assess, and implement clinical solutions.
• Coordinate with field partners to address customer needs and retain/grow business.
• Lead or attend local trade shows, educational dinners, chapter events or product events as needed.
• Ensure an appropriate frequency of touchpoints with priority accounts.
• Perform in-services, bedside education, clinical troubleshooting, trial support, and protocol reviews.
• Coordinate customer expectations, internal resources, and follow-up actions.
• Participate in Front Line Care Clinical business reviews.
• Facilitate communication among internal stakeholders as needed.

Skills

Clinical expertise

Education & training

Account management

Stakeholder education

Education

RN license

CCRN

APRN

VA-BC

CRNI

CWOCN

CWCN

WCC

CNOR

CIC

Job description

Job Summary

Job Description

Own clinical support activities related to retaining and growing Medline Front Line Care business, including customer support, clinical troubleshooting, trial and implementation support, and clinical solutions execution while collaborating with OneMedline partners.

Objective of the Front Line Care team is to partner with health systems on improving outcomes of main Hospital Acquired Conditions (CAUTI, CLABSI, HAPI and Fall Prevention).

MAJOR RESPONSIBILITIES

• Provide clinical subject matter expertise on clinical practice related to safe and effective use of products. Use strong clinical acumen to present and educate on the safe and effective use of Front Line Care products. Objective is to partner with health systems on key quality metrics related to nursing (CAUTI, CLABSI, HAPI, Fall Prevention).
• Build and maintain strong account-level relationships with stakeholders involved in clinical decision-making, including but not limited to CNO, ACNO, ICU, key unit leaders, Infection Prevention, WOCN, Quality/Patient Safety, and other relevant clinical stakeholders.
• Support retention activities in the assigned geography and participate in trials, implementations, and post-implementation support in assigned accounts.
• Collaborate with Front Line Care Specialists to pitch, perform assessments, and implement and maintain clinical solutions.
• Collaborate in the field with Acute Care, IDN, Front Line Care Strategic Account Managers and Front Line Care Reps, and other partners to bring the right solutions to customer needs and retain and grow business.
• Lead or attend local trade shows, educational dinners, chapter events or product events as needed.
• Ensure an appropriate frequency of touchpoints with priority accounts.
• Perform account activities including in-services, just-in-time education, clinical troubleshooting, bedside audits, trial support, clinical solutions workshops, and protocol reviews with clinical stakeholders.
• Coordinate customer expectations, internal resources, clinical evaluations, implementation needs, and follow-up actions.
• Participate in Front Line Care Clinical business reviews.
• Initiate and facilitate communication and collaboration among relevant internal stakeholders.

MINIMUM JOB REQUIREMENTS

Education

Per certification requirements.

Certification / Licensure

• RN (Registered Nurse)
• CCRN (Critical Care Registered Nurse)
• APRN (Advanced Practice Registered Nurse)
• VA-BC (Vascular Access Board Certified)
• CRNI (Certified Registered Nurse of Infusion)
• CWOCN (Wound, Ostomy, and Continence Nursing Certification)
• CWCN (Certified Wound Care Nurse)
• WCC (Wound Care Certification)
• CNOR (Certified Perioperative Nurse)
• CIC (Certified Infection Control)

The anticipated salary range for this position: $79,000.00 - $119,000.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here .

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.