Front Entrance Concierge & Customer Welcome

Tailored Brands, Inc.; Irvington (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

K&G Door Greeters at Tailored Brands, Inc. welcome customers at the front of the store and help foster a safe, friendly, and service-focused shopping environment by greeting guests, offering assistance, and supporting basic store standards.

This role emphasizes courtesy, teamwork, and adherence to company policies while contributing to a positive customer experience in a retail setting.

Responsibilities

• Remain at the store’s front entrance to welcome and thank customers.
• Help deter potential theft through customer service and awareness.
• Provide courteous and professional assistance by answering questions or directing customers to store associates as needed.
• Support store operations by monitoring fitting rooms, exits, or other high-traffic areas as directed by management.
• Conduct receipt or bag checks only when requested by store management, or when the EAS system is triggered, and in line with company policy.
• Observe and promptly report any unusual or dishonest activity by customers or employees, safety hazards, or maintenance concerns to store management.
• Assist with daily tasks such as organizing front-end areas, maintaining cleanliness, and supporting customer service needs.
• Attend store meetings, physical inventory, and training classes as scheduled.
• Verbally update store management on observations, concerns, or assigned tasks during each shift.
• Comply with all workplace safety procedures, customer service standards, and company policies.
• Perform other duties as assigned by management.

Job description

K&G Door Greeters at Tailored Brands, Inc. welcome customers at the front of the store and help foster a safe, friendly, and service-focused shopping environment by greeting guests, offering assistance, and supporting basic store standards.

This role emphasizes courtesy, teamwork, and adherence to company policies while contributing to a positive customer experience in a retail setting.