Front End Teammate

Woods Supermarkets Inc.; Lake Ozark (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Woods Supermarkets Inc. in Lake Ozark, MO is looking for a friendly cashier to provide outstanding guest service at the checkout.

You will greet guests, process purchases quickly, weigh and scan merchandise, and answer questions about store policies. The role requires basic math, ability to handle various payment methods including checks and EBT, good English reading/writing, and strong interpersonal skills to make every guest experience smooth and safe.

Qualifications

• Basic mathematical ability to add, subtract, multiply and divide
• Understanding of checks, WIC vouchers, credit or debit, and EBT transactions
• Ability to communicate complex instructions about store policies and procedures
• Ability to read and write English
• Strong interpersonal communication and judgment in guest checkout processes

Responsibilities

• Provide excellent guest service by greeting and thanking guests
• Process guest purchases quickly and accurately
• Weigh and scan merchandise
• Respond to guest questions and explain store policies in a courteous manner
• Ensure correct handling of coupons and payments during checkout
• Bag guest purchases quickly without overfilling bags or damaging items
• Maintain clean check-stand area and equipment
• Follow safety rules and notify a supervisor of hazards

Skills

Guest service

Cash handling

Point-of-sale

Customer interaction

Job description

Responsibilities:

• To provide excellent guest service by smiling, greeting and thanking all guests.


• To process guest purchases quickly and accurately.


• Weigh and scan merchandise.


• To respond to guest questions/requests and explain store policies in a courteous manner.


• To prevent loss of money and merchandise through removal of all cart items, careful product handling, completion of price checks or not-on-file or mismarked items, correct identification of produce, counting of money, and accurately using store procedures for the acceptance of coupons and checks.


• To bag guest purchases quickly; ensuring that the bags are filled, but not overloaded, and the merchandise is not damaged.


• To clean check-stand area by sweeping floors, dusting shelves, cleaning check-lanes, registers and scales.


• To assure the safety of self, guests and teammates by understanding and practicing store safety rules and notifying a supervisor of any potential hazards immediately.


• To understand the operation, safety requirements, and restraints of an electronic cash register, scanner, scale and intercom system.


• To perform miscellaneous tasks assigned by managers, which may include: substituting for absent teammates and performing any additional tasks necessary to provide products and services to guests during peak periods of business.


• Inside work with variations in heat, cold, dust, and humidity caused by the opening of store entrance doors.


• Work standing on tile or concrete for duration of shift.

Qualifications:

• Basic mathematical ability (add, subtract, multiply, divide). Able to count and verify guest change


• Understanding of checks, WIC vouchers, credit or debit, and EBT transactions


• Ability to give and receive complex verbal instructions or descriptions to and from supervisors or co-workers concerning store polity and procedures and use of equipment.


• The ability to read and write English. Able to read instructions, labels, printed paper and forms.


• Ability to make appropriate judgments concerning guests and the checkout of purchases.


• Good interpersonal communication skills.

Physical Demands:

This position will be required to regularly perform the following motions:

• Sit


• Stand


• Stoop


• Squat


• Reach


• Push


• Pull


• Grip


• Twist


• Lift


• Climb


• Carry


• Walk


• Kneel

Every position title at Woods Supermarket has a physical requirement classification. The teammate must be able to perform the above motions “frequently” and “occasionally” under the strength level highlighted on the positions job description/physical capacity release form. Teammates performing in these roles are required to meet the minimum physical capacity so that they may safely perform their job duties with or without reasonable accommodation.

Classification

Occasionally

• Sedentary


• -10lbs


• *

Frequently

• Light


• -20lbs


• -10lbs

Medium

20lbs-50lbs

10lbs-25lbs

• 50lbs-100lbs


• 25lbs-50lbs


• Very Heavy


• 100lbs+


• 50lbs+

Teammates age 18 and older will be required to safely handle and operate the following:

• Utility knife


• Forklift (with proper certification)

Safety:

• The teammate will not use drugs or alcohol on the job.


• The teammate will not create a direct threat to the health and safety of others on the job.

Woods Supermarket is committed to equal opportunity for all teammates and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Woods Supermarket’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

I have read the Job Description and am able to perform the job responsibilities and tasks of the job as described:

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