Front end team member part time

Total-Wine-; Austin (TX); Sur place; USD 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

PTO

Store discounts

Health plans

401(k)

Tuition assistance

Parental leave

Pet insurance

Résumé du poste

Total Wine & More in Austin, TX is hiring a Front End Team Member to serve customers quickly with a friendly greeting and accurate transactions. You may also perform roles as a sales associate or merchandiser, while reporting to store management.

Expect training on wine, beer, and spirits, promotions, and loyalty programs, with responsibilities spanning safety, compliance, and customer engagement. The role emphasizes flexible scheduling, team collaboration, and excellent service, with strong

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years of retail preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsabilités

• Process sales transactions accurately and efficiently, including identification verification and payment handling.
• Deliver exceptional service and a personalized experience by greeting customers and informing about products.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of promotions and loyalty programs and advertise them to customers.
• Ensure compliance with alcohol sale laws and maintain a safe store environment.
• Support cross-functional duties as needed.

Connaissances

Customer service

POS system

Inventory software

Team player

Formation

High school diploma or equivalent

Outils

POS systems

Inventory software

Description du poste

About the roleAs a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales associate or merchandiser/stock associate. Internally, you will be referred to Front End Team Member and report to the store management team.You willProcess sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging productDeliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and servicesParticipate in wine, spirits, and beer training to build product knowledgeMaintain knowledge of advertisements, promotions, and loyalty programsMaintain safety and cleanliness standards across the storeEnsure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environmentComplete cross-functional responsibilities and other duties as assignedIf this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.You will come withHigh school diploma or equivalent preferredPassion for best-in-class customer service and team player mindset1-3 years of work experience, 1+ years of experience in a retail setting preferredFamiliarity with point-of-sale systems and inventory management softwareAbility to work a flexible schedule as business requires, including evenings and weekendsPhysical requirements (with or without accommodations)Must be 21 years of age or olderWalk, bend down repeatedly, and be on feet for 8-10 hours a dayAbility to safely lift, load, and handle cases and palletsClimb ladders and lift 50 lbs. overhead and repeatedlyMay be exposed to various outdoor weather conditions throughout the workdayWe offerPaid Time Off (PTO)Generous store discountsHealth care plans (medical, prescription, dental, vision)401(k), HSA, FSA, Pre-tax commuter benefitsDisability & life insurance coveragePaid parental leavePet insuranceCritical illness and accident insuranceDiscounted home and auto insuranceCollege tuition assistanceCareer development & product trainingConsumer classes& More!Crafted for youWe recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, click here: https://careers.totalwine.com/Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.Worker Type:RegularPay Range:$14.84 - $20.78 Hourly