Front-End Team Lead & Key Carrier

The Save Mart Companies; Manteca (CA); Hybrid; USD 23,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life and AD&D

401(k)

Tuition reimbursement

Scholarship opportunities

Vacation and personal holidays

In-store purchase discounts

Job summary

The Save Mart Companies is seeking a Dept Specialist Key Carrier to direct front-end staff and manage operations in the absence of the Assistant Center Store Manager. You will ensure outstanding customer service, front-end efficiency, and compliance across the department and related areas.

Responsibilities include leading front-end teams, handling cash procedures, and maintaining store balance and overall customer experience.

Qualifications

• Good communication and interpersonal abilities.
• Good training skills.
• Strong skills in supervision and coordination.
• Good counting and math skills.
• Ability to read and write to accurately complete all documentation.
• Knowledge of Front-end operations and check stand procedures.
• Knowledge of compliance and basic applicable contract/work rules.

Responsibilities

• Provide customers with a remarkable shopping experience by training and holding store associates accountable for excellent customer service.
• Manage front-end performance and productivity (tills, check collection, cash handling, EBT/WIC compliance).
• Direct Clerks and Clerks’ Helpers with focus on accountability and business performance.
• Ensure front-end and parking lot conditions are met (merchandising, floors, cleanliness, carts).
• Perform store balancing (bookkeeping) to enhance customer experience.
• Perform front-end management functions (refunds, loans, check authorization).
• Monitor customer experience on front-end.
• Occasionally maintain total store operations in absence of store management.
• Perform other duties as assigned.

Skills

Communication

Training

Supervision

Counting & Math

Written Communication

Front-end operations

Compliance knowledge

Education

High School Diploma or GED

Job description

The Save Mart Companies is seeking a Dept Specialist Key Carrier to direct front-end staff and manage operations in the absence of the Assistant Center Store Manager. You will ensure outstanding customer service, front-end efficiency, and compliance across the department and related areas.

Responsibilities include leading front-end teams, handling cash procedures, and maintaining store balance and overall customer experience.