Front End Team Lead - Flexible Hours & Ops

Wegmans Food Markets; Leesburg (FL); On-site; USD 62,323,000 - 66,621,000; Full time

Job summary

Wegmans Food Markets in Leesburg, VA is seeking entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day. In this role you will coordinate and troubleshoot daily activities of our customer service team, and participate in store management duties and projects, gaining insight into Wegmans values, measures and operations.

You will lead a team of customer service associates, provide training and development, ensure excellent service, and partner with

Qualifications

• Customer service experience in food service, grocery, or retail preferred.
• Ability to multi-task and handle interruptions in a fast-paced environment.
• Experience leading a team is a plus.

Responsibilities

• Lead and develop a team of customer service employees, providing resources and feedback.
• Coordinate and troubleshoot daily activities of the customer service team and participate in store management duties.
• Partner with department management to ensure front-end operations run efficiently and customer wait times are minimized.
• Act as a liaison between different store areas and uphold Wegmans values.

Skills

Customer service

Multi-tasking

Team leadership

Problem solving

Job description

Wegmans Food Markets in Leesburg, VA is seeking entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day. In this role you will coordinate and troubleshoot daily activities of our customer service team, and participate in store management duties and projects, gaining insight into Wegmans values, measures and operations.

You will lead a team of customer service associates, provide training and development, ensure excellent service, and partner with