Front End Supervisor: Lead Teams, Drive Results Full-Time

Burlington Stores; Bolingbrook (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth Opportunities

Flexible Hours

Associate Discount

Medical, Dental, and Vision Coverage

401(k)

Job summary

Burlington Stores in Bolingbrook, IL is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations, train and coach associates, and partner with management to drive sales while maintaining exceptional customer service.

This role requires a proven leader who can build strong teams, promote safety, and manage scheduling, with opportunities for growth within our expanding organization.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive, engaging attitude.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional customer service
• Reinforce Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drives Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitors schedule adherence

Skills

Supervisory experience

Customer service

Leadership

Interpersonal skills

Job description

Burlington Stores in Bolingbrook, IL is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations, train and coach associates, and partner with management to drive sales while maintaining exceptional customer service.

This role requires a proven leader who can build strong teams, promote safety, and manage scheduling, with opportunities for growth within our expanding organization.