Front End Specialist I — Customer Service & Merchandising

Ollie's Bargain Outlet; Paintsville (KY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet is seeking a Front End Specialist I to assist customers and help maintain store appearance at Store 265 Paintsville, KY. You will handle front-end operations, greet customers, and support promotions and donation programs throughout the year.

The role requires retail experience, strong communication, and the ability to work evenings, weekends, and holidays. Join a team that values courtesy, respect, and a customer-first mindset.

Qualifications

• Minimum of 6 months’ retail experience in a mid-size to large retail service-oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Open scheduling availability.
• Ability to communicate effectively.
• Ability to exercise sound judgment.
• Ability to preserve confidentiality of information.
• Accuracy and attention to detail.
• Ability to read, write and speak English.
• Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
• Knowledge of industry terms and processes.
• Outstanding interpersonal and listening skills.
• Must have a positive attitude and the ability to interact well with customers and Associates.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the register.
• Assist with training new Front End Specialists.
• Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie’s Army and other donation programs throughout the year.
• Maintain a neat and organized front end work area.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the cleanliness of the overall store.
• Complete any additional responsibilities and/or duties as assigned.

Skills

Retail experience

Communication

Interpersonal skills

Attention to detail

Flexibility

Job description

Ollie’s Bargain Outlet is seeking a Front End Specialist I to assist customers and help maintain store appearance at Store 265 Paintsville, KY. You will handle front-end operations, greet customers, and support promotions and donation programs throughout the year.

The role requires retail experience, strong communication, and the ability to work evenings, weekends, and holidays. Join a team that values courtesy, respect, and a customer-first mindset.