Front End Specialist I — Customer Service & Merchandising

Ollie's Bargain Outlet

Paintsville (KY)

On-site

USD 26,000 - 36,000

Full time

14 days+
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Benefits offered by this job

20% Associate discount
Voluntary benefits

Job summary

Ollie’s Bargain Outlet is seeking a Front End Specialist I to assist customers and help maintain store appearance at Store 265 Paintsville, KY. You will handle front-end operations, greet customers, and support promotions and donation programs throughout the year.

The role requires retail experience, strong communication, and the ability to work evenings, weekends, and holidays. Join a team that values courtesy, respect, and a customer-first mindset.

Qualifications

  • Minimum of 6 months’ retail experience in a mid-size to large retail service-oriented business preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Open scheduling availability.
  • Ability to communicate effectively.
  • Ability to exercise sound judgment.
  • Ability to preserve confidentiality of information.
  • Accuracy and attention to detail.
  • Ability to read, write and speak English.
  • Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
  • Knowledge of industry terms and processes.
  • Outstanding interpersonal and listening skills.
  • Must have a positive attitude and the ability to interact well with customers and Associates.

Responsibilities

  • Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
  • Accurately and efficiently operate the register.
  • Assist with training new Front End Specialists.
  • Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie’s Army and other donation programs throughout the year.
  • Maintain a neat and organized front end work area.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Communicate customer needs to Team Leaders when necessary.
  • Maintain the cleanliness of the overall store.
  • Complete any additional responsibilities and/or duties as assigned.

Skills

Retail experience
Communication
Interpersonal skills
Attention to detail
Flexibility

Job description

Ollie’s Bargain Outlet is seeking a Front End Specialist I to assist customers and help maintain store appearance at Store 265 Paintsville, KY. You will handle front-end operations, greet customers, and support promotions and donation programs throughout the year.

The role requires retail experience, strong communication, and the ability to work evenings, weekends, and holidays. Join a team that values courtesy, respect, and a customer-first mindset.

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