Front End Specialist 2 Part Time

Ollie's Bargain Outlet; Marion (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

20% Associate discount

Vast array of voluntary benefits

Job summary

A leading discount retail company in Virginia is seeking a Front End Specialist to enhance customer experiences and maintain store appearance. Responsibilities include greeting customers, operating the register, and helping train newer staff. The ideal candidate should have retail experience, effective communication skills, and must be able to work various shifts, including weekends and holidays. Competitive benefits and a supportive work environment are offered to employees.

Qualifications

• Minimum of 6 months' retail experience in a service-oriented business preferred.
• Ability to work evenings, weekends, and holidays regularly.
• Outstanding interpersonal and listening skills.

Responsibilities

• Greet and acknowledge every customer upon entering and exiting.
• Accurately operate the register.
• Assist with training new Front End Specialists.

Skills

Customer service

Communication

Attention to detail

Interpersonal skills

Organizational skills

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
• 20% Associate discount on all Ollie’s purchases;
• Vast array of voluntary benefits.

Position Overview

The Front End Specialist (FeS) assists customers and helps to maintain the store appearance. The FeS is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on the front end of store operations.

Primary Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the register.
• Approve refunds for other Associates up to a specified dollar amount.
• Assist with training new Front End Specialists.
• Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie’s Army and other donation programs throughout the year.
• Maintain a neat and organized front end work area.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the cleanliness of the overall store.
• Complete any additional responsibilities and/or duties as assigned.

Qualifications

• Minimum of 6 months’ retail experience in a mid-size to large retail service-oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Ability to communicate effectively.
• Ability to exercise sound judgment.
• Ability to preserve confidentiality of information.
• Accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
• Knowledge of industry terms and processes.
• Outstanding interpersonal and listening skills.
• Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods.
• Ability to bend and twist frequently.
• Ability to grip, reach, and pinch with arms and hands frequently.
• Ability to squat, kneel, balance, and climb ladders occasionally.
• Ability to work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.