Front End Specialist 2 Part Time

Ollie's Bargain Outlet; Greenville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Greenville, NC seeks a Front End Specialist to assist customers, manage the front end, and maintain the store’s appearance.

You will greet customers, operate the register, process refunds within limits, help train new FeS, and stay informed about promotions. The role requires at least 6 months of retail experience, flexibility to work evenings and weekends, and strong communication.

Qualifications

• Minimum of 6 months’ retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Ability to communicate effectively.
• Ability to exercise sound judgment.
• Ability to preserve confidentiality of information.
• Attention to detail and time management.
• Strong interpersonal and listening skills.
• Positive attitude and the ability to interact well with customers and Associates.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and at the front end.
• Operate the register accurately and efficiently.
• Approve refunds for other Associates up to a specified dollar amount.
• Assist with training new Front End Specialists.
• Know promotions and advertisements to answer questions and support sales.
• Maintain a neat and organized front end area.

Skills

Retail experience

Customer service

Cash handling

Communication skills

Team player

Detail orientation

Job description

Store 091 Greenville, NC
3105 E 10th St
Greenville, NC 27858, USA

Description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
• 20% Associate discount on all Ollie’s purchases;
• Vast array of voluntary benefits.

Position Overview:

The Front End Specialist (FeS) assists customers and helps to maintain the store appearance. The FeS is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on the front end of store operations.

Primary Responsibilities:

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the register.
• Approve refunds for other Associates up to a specified dollar amount.
• Assist with training new Front End Specialists.
• Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie’s Army and other donation programs throughout the year.
• Maintain a neat and organized front end work area.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the cleanliness of the overall store.
• Complete any additional responsibilities and/or duties as assigned.

Qualifications:

• Minimum of 6 months’ retail experience in a mid-size to large retail service-oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Ability to communicate effectively.
• Ability to exercise sound judgment.
• Ability to preserve confidentiality of information.
• Accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
• Knowledge of industry terms and processes.
• Outstanding interpersonal and listening skills.
• Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods.
• Ability to bend and twist frequently.
• Ability to grip, reach, and pinch with arms and hands frequently.
• Ability to squat, kneel, balance, and climb ladders occasionally.
• Ability to work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.