Front End Service Team Supervisor

Walmart; Wilkes-Barre (Luzerne County); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability coverage

Company discounts

Live Better U education benefit

Job summary

Walmart in Wilkes-Barre, PA is hiring Front End Service Associates. The role focuses on customer service, greeting customers, processing returns/refunds, and handling financial transactions.

You may be required to stand for long periods and provide helpful answers to questions. This full-time position offers an hourly wage range of $21–$34, with additional compensation via performance incentives and location-based premiums.

Qualifications

• Customer service oriented with ability to greet and assist customers.
• Ability to process returns/refunds and financial transactions.
• May require standing for extended periods.

Responsibilities

• Front End Service Associates are focused on compliance and customer service.
• Greet and thank customers, process returns/refunds, and carry out financial transactions.
• Be ready to help with customer questions and needs, possibly standing for long periods.

Job description

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Hourly Wage: $21 - $34 per/hour

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional Compensation Includes Annual Or Quarterly Performance Incentives.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available Shifts

Location

Walmart Supercenter #1623
2150 WILKES BARRE TWNSP MKTPL, WILKES BARRE, PA, 18702, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
• Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.