Front End Service Team Lead - Customer Experience

Walmart; Winston-Salem (NC); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase programs

Paid time off (PTO)

Job summary

Walmart is seeking Front End Service associates in Winston-Salem, NC to provide outstanding customer service, handle returns and financial transactions, and ensure compliance with store procedures. The role may require standing for long periods and a commitment to helpful, friendly service.

Compensation includes an hourly wage of $19–$32 plus annual or quarterly incentives and possible premiums based on schedule, facility, season, or work performed.

Qualifications

• Front End Service associates focus on compliance and customer service.
• They smile, greet and thank customers, process returns/refunds, and carry out financial transactions.

Responsibilities

• Greet customers and assist with questions.
• Process returns and refunds, and complete financial transactions.
• Maintain service standards and assist with store operations as needed.

Job description

Walmart is seeking Front End Service associates in Winston-Salem, NC to provide outstanding customer service, handle returns and financial transactions, and ensure compliance with store procedures. The role may require standing for long periods and a commitment to helpful, friendly service.

Compensation includes an hourly wage of $19–$32 plus annual or quarterly incentives and possible premiums based on schedule, facility, season, or work performed.