Front End Service Team Lead — Customer Experience

Walmart; Phoenix (AZ); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off (PTO)

Walmart Academy

Job summary

Walmart Front End Service associates support customers with a friendly, helpful attitude, processing transactions, returns, and inquiries. The role emphasizes smiling, greeting, and addressing needs while standing for extended periods in a fast-paced retail environment.

Salary is hourly and may include performance-based incentives, with comprehensive benefits and paid time off. This position is full-time and onsite, with opportunities for growth through Walmart programs.

Qualifications

• Front End Service associates focus on compliance and customer service.
• Smile, greet, thank customers and handle returns/refunds.
• Manage cash and everyday store tasks while assisting customers.

Responsibilities

• Greet customers and ensure a positive first impression.
• Assist customers with questions and needs across the store.
• Scan items, explain prices, bag items, count cash back, keep area clean.

Skills

Customer service

Positive attitude

Multi-tasking

Stand for long periods

Job description

Walmart Front End Service associates support customers with a friendly, helpful attitude, processing transactions, returns, and inquiries. The role emphasizes smiling, greeting, and addressing needs while standing for extended periods in a fast-paced retail environment.

Salary is hourly and may include performance-based incentives, with comprehensive benefits and paid time off. This position is full-time and onsite, with opportunities for growth through Walmart programs.