Front End Service Team Associate

Walmart; Wilmington (NC); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Walmart is seeking a Front End Service associate for Walmart Supercenter in Wilmington, NC. The role focuses on customer service, greeting customers, processing returns and financial transactions, and ensuring compliance with store policies.

The position requires standing for extended periods and offers full-time hours with morning shifts. In this role you will contribute to a positive shopping experience, handle payments, and assist customers with questions while adhering to company procedures

Qualifications

• Customer-centric front-line service experience preferred.
• Ability to greet, assist, and resolve customer inquiries accurately.
• Comfort with handling returns, refunds and basic financial transactions.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Process returns, refunds and financial transactions at the point of sale.
• Ensure compliance with store policies and safety standards; may stand for long periods.

Skills

Customer service

Cash handling

Compliance

Standing long hours

Tools

POS systems

Job description

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Hourly Wage: $15.5 - $28.5 per/hour

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional Compensation Includes Annual Or Quarterly Performance Incentives.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available shifts: Opening, Morning

Location

Walmart Supercenter #1392

5226 SIGMON RD, WILMINGTON, NC, 28403, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.