Front End Service Team Associate

Walmart; Mount Vernon (IL); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Walmart+ benefits

Live Better U

Walmart Academy

401(k) match

Tuition coverage

Job summary

Walmart in Mount Vernon, IL is seeking a Front End Service Associate to help customers at checkout and during returns. The role emphasizes a friendly greeting, accurate transactions, and a positive store experience while standing for extended periods.

Shifts may start between 7:00am–9:00am or 8:00am–11:00am. Responsibilities include assisting customers, scanning items, and maintaining a clean checkout area.

Qualifications

• Customer service skills and a friendly, helpful attitude.
• Ability to handle transactions accurately and efficiently.
• Willingness to stand for long periods and assist customers.

Responsibilities

• Greet customers and process returns/refunds with a positive attitude.
• Scan items, explain prices, and bag items correctly at checkout.
• Assist customers with questions and maintain a clean, organized area.

Skills

Customer service

Cashier experience

Multi-tasking

Job description

$15.00 - $28.00/hr*Full timeShift may start between 7:00am - 9:00amShift may start between 8:00am - 11:00am

Show more Role summaryFront End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time. For complete job duties and requirements, see the Job Description.

What you'll do

You play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart. The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others. At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment.
• It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
• *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
• Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

What you'll bring

• CashierSmile, greet, and thank customers with a positive attitude
• Stand for long periods of time while checking out customers quickly and accurately
• Keep your area clean and presentable
• Answer customer questions and help them with their needs
• Be available to assist associates across the store as needed
• Cart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.

Benefits you'll enjoy

Walmart+Free shippingAs a Walmart Associate, you're eligible to become a Walmart+ member. Enjoy benefits like free store delivery and shipping, fuel savings, and video streaming. Sam's Club associates are eligible for a Club Membership.Live Better U100% coveredEarn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.Walmart AcademyGrow your skillsReady to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.Financial perksEnjoy 401(k) matching and stock purchase plansWellbeing programsAccess mental health resources and assistance programs for life's challengesPaid time offTake a break as needed for vacation, sick leave, holidays, parental leave, and moreCareer growth opportunitiesTraining, leadership programs, and clear paths to advanceComprehensive health benefitsMedical, dental, vision, and wellness programs for you and your family Learn more Life at WalmartAt Walmart, you're welcome for who you are, no matter your background, experiences, or perspectives.Our stores and services are for everyone, and so is our workplace. We believe different experiences drive our ability to better serve our communities and deliver affordable products across the nation.Here, your unique insights and ideas are encouraged, valued, and essential to creating a forward-thinking company that thrives on fresh ideas and dedicated teamwork.Since our founding, we've focused on bringing affordable essentials to families everywhere, and today, Walmart is one of the most recognizable names in retail worldwide.Join us, and help us continue our mission to bring everyday value and support to communities everywhere.We're driven by a commitment to make life better for millions of customers and support our associates with opportunities to grow, learn, and advance.