Front-End Service Specialist — Customer Care

Big Y Foods, Inc.; Westfield (MA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Flexible Spending Account (FSA)

Life and disability insurance

401(k) retirement plan

Job summary

Big Y Foods, Inc. is seeking a Service Clerk in WESTFIELD, MA to enhance the customer experience at the front end. The role includes completing tasks, maintaining a clean appearance, and sharing product knowledge with shoppers.

The position requires willingness to cross-train, a flexible schedule, and the ability to represent the company’s culture of caring. Applicants must be at least 16 years old and able to adhere to store policies.

Qualifications

• Customer-facing service experience preferred.
• Ability to follow store policies and procedures.
• Willingness to cross-train and learn other areas.

Responsibilities

• The Service Clerk provides customers with an exceptional shopping experience.
• Completes assigned tasks and supports the front end while sharing product knowledge.

Skills

Customer service

Cross-training

Flexibility

Professional appearance

Policy compliance

Education

High school diploma or equivalent (implied)

Job description

Big Y Foods, Inc. is seeking a Service Clerk in WESTFIELD, MA to enhance the customer experience at the front end. The role includes completing tasks, maintaining a clean appearance, and sharing product knowledge with shoppers.

The position requires willingness to cross-train, a flexible schedule, and the ability to represent the company’s culture of caring. Applicants must be at least 16 years old and able to adhere to store policies.