Front-End Service Manager — Lead Customer Care & Registers

Hobby Lobby; Heath (OH); On-site; USD 57,738,000 - 60,603,000; Full time

Benefits offered by this job

Medical, Dental and Prescription

401(k) with company match

Paid Vacation

Sick / Personal Pay

Employee Discount

Life Insurance and LTD

Flexible Spending Plan

Holiday Pay

Job summary

Hobby Lobby Stores, Inc. in Heath, Ohio seeks a Customer Service Manager to help lead hourly store operations and front-end management.

You will oversee registers, assist customers with returns, and ensure excellent service during Monday–Saturday hours. The role starts at full-time wages of $20.15–$21.15 per hour, with a comprehensive benefits package including medical, dental, prescription coverage, 401(k) with company match, paid vacation, sick/personal pay, employee discount, life and LTD

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Basic computer skills and ability to use store systems.
• Desire to learn and adapt in a fast-paced retail environment.
• Trustworthy, dependable and punctual.
• Previous work references requested.

Responsibilities

• Perform duties as front-end manager
• Assist customers with returns
• Manage registers
• Assist customers as needed
• Provide excellent customer service

Skills

Excellent customer service

Basic computer skills

Desire to learn

Trustworthy and dependable

Super friendly

Previous work references

Job description

Hobby Lobby Stores, Inc. in Heath, Ohio seeks a Customer Service Manager to help lead hourly store operations and front-end management.

You will oversee registers, assist customers with returns, and ensure excellent service during Monday–Saturday hours. The role starts at full-time wages of $20.15–$21.15 per hour, with a comprehensive benefits package including medical, dental, prescription coverage, 401(k) with company match, paid vacation, sick/personal pay, employee discount, life and LTD