Front End Service Lead - Customer Experience & Ops

Walmart; Salem (OH); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Live Better U education benefits

Job summary

Walmart in Salem, OH is hiring for Front End Service associates who will greet and assist customers, process returns and refunds, and handle monetary transactions at the register. You may be standing for extended periods and must maintain a helpful, compliant approach in a fast-paced retail setting.

The role emphasizes strong customer service, accuracy at the POS, and teamwork across departments. Walmart offers competitive pay and benefits that support health, time off, education, and financial

Qualifications

• Experience in customer service or retail environments.
• Ability to stand for long periods and engage with customers.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers and provide friendly assistance.
• Process returns, exchanges and refunds accurately.
• Handle financial transactions at the point of sale.
• Ensure compliance with store policies and procedures.

Skills

Customer service

Cash handling

Communication

POS familiarity

Tools

POS system

Job description

Walmart in Salem, OH is hiring for Front End Service associates who will greet and assist customers, process returns and refunds, and handle monetary transactions at the register. You may be standing for extended periods and must maintain a helpful, compliant approach in a fast-paced retail setting.

The role emphasizes strong customer service, accuracy at the POS, and teamwork across departments. Walmart offers competitive pay and benefits that support health, time off, education, and financial